What are the responsibilities and job description for the Clinical Support Specialist position at West Cecil Health Center Inc?
Key Responsibilities
- Greet patients and direct them to the appropriate location
- Provide efficient and professional telephone and FAX services
- Register patients according to West Cecil Health Center protocol
- Determine patients' financial status and collect any fees or deductibles
- Verify insurance and confirm appointments
- Maintain confidentiality at all times
- Participate in staff and educational meetings
- Assist with referrals and prescription requests
- Report detailed patient cases to providers
Requirements
- High school diploma or equivalent
- Experience as a receptionist
- Excellent communication and interpersonal skills
- Ability to work well under pressure and accurately and efficiently