What are the responsibilities and job description for the Front Desk Leadership Role position at West Cecil Health Center Inc?
Job Summary
As a Front Office Supervisor at West Cecil Health Center Inc, you will play a vital role in ensuring the delivery of high-quality patient care. You will supervise the Receptionist team, manage front office operations, and achieve established goals for call center metrics, time of service collections, and productivity.
Duties
- Achieve results through effective schedule management, coaching, and maximizing performance outcomes
- Achieve established goals for call center metrics, time of service collections, and productivity
- Support a culture of service to exceed customer service expectations
- Ensure regulatory compliance
- Develop and direct a highly effective team of support staff professionals
Requirements
- At least 3 years experience as a receptionist in a healthcare setting
- At least 3 years experience handling insurances in a healthcare setting
- High school diploma or equivalent required
- AA degree or higher preferred
Benefits
- Growth and Advancement Opportunities
- Company Sponsored Events
- Employee Engagement Committees
- Comprehensive benefit package including medical, dental, vision insurance, health reimbursement arrangement, employer paid life and AD&D and disability insurance, 401K with employer match, generous paid time off and volunteer time, paid holidays, and education reimbursement
About Us
We are a healthcare organization committed to delivering quality services to our community. We are an equal opportunity employer and do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or veteran status.
