What are the responsibilities and job description for the Healthcare Supervision Position position at West Cecil Health Center Inc?
Job Overview
The Front Office Supervisor plays a crucial role in ensuring the smooth operation of the front office and providing exceptional patient care. This individual will be responsible for supervising the Receptionist team, managing front office operations, and achieving established goals for call center metrics, time of service collections, and productivity.
Responsibilities
- Maximize efficiencies related to scheduling, appointment management, and call center operations
- Generate, analyze, and report on data relevant to front office operations, quality, fiscal responsibility, and service
- Recruit, hire, develop, inspire, and retain a highly effective team of support staff professionals
- Support staff development through training, coaching, and mentorship
- Hold staff accountable for adherence to policies and procedures and professional standards
Qualifications
- At least 3 years experience as a receptionist in a healthcare setting
- At least 3 years experience handling insurances in a healthcare setting
- High school diploma or equivalent required
- AA degree or higher preferred
Benefits
- Growth and Advancement Opportunities
- Company Sponsored Events
- Employee Engagement Committees
- Comprehensive benefit package including medical, dental, vision insurance, health reimbursement arrangement, employer paid life and AD&D and disability insurance, 401K with employer match, generous paid time off and volunteer time, paid holidays, and education reimbursement
About West Cecil Health Center Inc
We are a healthcare organization dedicated to providing quality services to our community. We are an equal opportunity employer and do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or veteran status.
