What are the responsibilities and job description for the Practice Management Supervisor position at West Cecil Health Center Inc?
Job Description
The Front Office Supervisor is responsible for supervising the Receptionist team and managing front office operations at West Cecil Health Center Inc. This role requires strong leadership skills, effective communication, and attention to detail.
Responsibilities
- Supervise the Receptionist team
- Manage front office operations
- Achieve established goals for call center metrics, time of service collections, and productivity
- Support a culture of service to exceed customer service expectations
- Ensure regulatory compliance
Qualifications
- At least 3 years experience as a receptionist in a healthcare setting
- At least 3 years experience handling insurances in a healthcare setting
- High school diploma or equivalent required
- AA degree or higher preferred
Benefits
- Growth and Advancement Opportunities
- Company Sponsored Events
- Employee Engagement Committees
- Comprehensive benefit package including medical, dental, vision insurance, health reimbursement arrangement, employer paid life and AD&D and disability insurance, 401K with employer match, generous paid time off and volunteer time, paid holidays, and education reimbursement
About West Cecil Health Center Inc
We are a healthcare organization dedicated to providing quality services to our community. We are an equal opportunity employer and do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or veteran status.
