Front of House Manager

West Chester Hotel, LLC, operated by Onix Hospitality and Big Fish Restaurant Group, is hiring for the all new West Chester Seafood Kitchen!

West Chester Seafood Kitchen rewards its employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

Responsibilities and Duties

The Front of House Manager assists the management team in overseeing restaurant operations and staff, including the execution of all policies, procedures, programs and systems, while maintaining a fun and upbeat team atmosphere. The Front of House Manager is a confident, proactive, and quick decision maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations and provide the best in hospitality and service.

• Monitor, reinforce and ensure that food safety procedures are executed according to policy and health/sanitation regulations
• Work to contribute to increasing sales goals year over year
• Manage food, labor, material costs, and other controllable expenses
• Execute policies and procedures for the control of cash, property, product and equipment
• Monitor inventory levels through ordering to ensure product availability
• Manage and maintain safe working conditions
• Interview applicants for selection in hiring
• Train and manage team members in a manner that exceeds guest expectations and maximizes retention
• Anticipate and identify problems and recommend appropriate corrective action
• Maintain efficient service, positive guest relations, and ensure products are consistent with quality standards

• At least 1 year of prior restaurant experience required
• Neat, clean, professional appearance
• Able to communicate effectively with guests and team members
• Friendly and approachable demeanor
• Willingness to work a flexible schedule
• Exhibit a sense of urgency and high level of confidence
• Very organized