Recruitment Assistant

Job Title: Recruitment Assistant – West Clinical Research

Location: Morehead City, NC

Job Overview: West Clinical Research is seeking a professional, detail-oriented, and highly organized Clinical Research Participant Recruitment Assistant to join our growing team in Morehead City, NC. As a key point of contact for potential study participants, you will play a vital role in helping to identify, engage, and enroll individuals into our clinical research studies. This position requires a compassionate, customer-focused individual with excellent communication skills, the ability to multitask, and a passion for supporting advancements in healthcare.

At West Clinical Research, we are committed to fostering professional growth and offer opportunities for career advancement into roles such as research coordination, clinical operations, and beyond. This is an excellent opportunity for individuals eager to pursue a career in the clinical research field while contributing to the advancement of medical science.

Key Responsibilities:

Participant Recruitment & Engagement:

• Reach out to potential participants to provide information about ongoing clinical studies and explain the process of enrolling.
• Pre-screen individuals to assess eligibility based on study criteria, ensuring compliance with research protocols. This is not the same as conducting a study screening visit.
• Utilize various communication channels (phone and secure text messaging) to maintain consistent and informative contact with prospective participants.

Scheduling & Coordination:

• Coordinate initial appointments for participant screening and follow-up visits, ensuring all scheduling aligns with study timelines.
• Send appointment reminders and reschedule as necessary to accommodate participants.

Documentation & Record Keeping:

• Maintain accurate and up-to-date records of participant communications, screening details, and enrollment statuses.
• Ensure participant documentation is complete and compliant with privacy regulations (e.g., HIPAA), including informed consent forms and other study-specific paperwork.

Participant Education & Support:

• Provide general information to participants regarding the clinical research process, study goals, and what to expect during participation.
• Ensure participants are aware of necessary forms to complete prior to visits and assist with any questions or concerns.

Collaboration with Clinical Staff:

• Work closely with research coordinators, clinical investigators, and other staff members to ensure smooth participant enrollment and compliance with study timelines.
• Assist in relaying participant information to the clinical team to ensure proper scheduling of study procedures.

Compliance & Confidentiality:

• Handle all participant information with the utmost care, maintaining confidentiality and adhering to all regulatory guidelines.
• Ensure all participant communications and documentation are in line with ethical standards and privacy regulations.

Data Entry & Administrative Support:

• Assist with data entry tasks as needed, including updating participant demographic information, scheduling logs, and study records.
• Occasionally help with front desk coverage as needed, including greeting participants, answering phone calls, and assisting with general administrative tasks.
• Support the team with general administrative duties to ensure a smooth operation of the clinical research site.

Qualifications:

Education:

• High school diploma or equivalent required. Associate’s degree or relevant certifications (e.g., Medical Office Administration, Clinical Research) preferred.

Experience:

• Previous experience in a customer service, office administration, or clinical research role is preferred.
• Familiarity with participant recruitment or healthcare-related administrative tasks is a plus.
• Familiarity with basic healthcare, health conditions, and/or prescription terminology is a plus.
• Experience with electronic medical records (EMR) and scheduling software is beneficial.

Skills:
*

• Excellent verbal and written communication skills, with the ability to interact with a diverse group of individuals.
• Strong organizational and multitasking abilities to manage participant outreach and scheduling efficiently.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and general office software.
• Ability to handle sensitive information with discretion and professionalism.
• Friendly, approachable, and professional demeanor with strong customer service skills.

Physical Requirements:

• Ability to sit or stand for extended periods and perform basic clerical duties.

Work Environment:

• This is a full-time position requiring on-site presence at West Clinical Research in Morehead City, NC.
• This position's standard workday hours are Monday through Friday, 8:00 AM - 5:00 PM, with occasional flexibility needed based on study schedules.

Compensation & Benefits:

• Salary: Based on experience $15.00-$20.00 per hour, 40 hours per week required/guaranteed
• Benefits:
• Employer-subsidized health insurance
• Paid time off (PTO)
• Paid holidays
• Professional development opportunities

How to Apply: If you’re passionate about healthcare, clinical research, and helping to bring new treatments to the public, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for the role to Hiring@WestClinicalResearch.com.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Can you type at a speed of 75 words per minute or more?

Ability to Commute:

• Morehead City, NC 28557 (Required)

Work Location: In person

Salary : $15 - $20