What are the responsibilities and job description for the AV Support Technician position at West Coast Consulting LLC?
Job Details
Job Description
Onsite
AV Support Technician
Seeking an AV Support Technician to join our growing AV team. This role is ideal for candidates with a few years of experience looking to take on additional responsibilities while continuing to develop their expertise in AV systems and IT support. You will be responsible for maintaining the day-to-day operations of our AV infrastructure and assisting with AV deployments and event-based support, working closely with cross-functional teams in a dynamic, fast-paced environment.
Key Responsibilities:
5 years of experience in IT and/or AV support, including senior-level troubleshooting and project leadership. Advanced knowledge of audio-visual equipment troubleshooting (cameras, microphones, amplifiers, displays, AV-over-IP systems). Expertise with enterprise conference room technologies (Zoom Rooms, Google Meet, Crestron, Q-SYS, or equivalent). Strong understanding of networking concepts (switches, routers, WiFi, VLANs) and how they impact AV system performance. Hands-on experience managing Apple products using enterprise tools (JAMF, or similar). Advanced troubleshooting experience with macOS, Apple hardware, and peripherals. Experience with ticketing and workflow management systems (JIRA Service Desk, Confluence, or similar). Excellent leadership, collaboration, and mentoring abilities. Strong multitasking and organizational skills, with the ability to manage multiple large projects. Ability to lift and handle heavy AV equipment (50 lbs) as needed for installations and maintenance. Previous experience assisting with corporate events or large-scale meetings. Skilled in navigating corporate tech environments and workflows with ease and efficiency. This role is a perfect fit for someone who is ready to expand their technical skill set while taking on more project responsibilities and collaborating with senior-level team members.
Onsite
AV Support Technician
Seeking an AV Support Technician to join our growing AV team. This role is ideal for candidates with a few years of experience looking to take on additional responsibilities while continuing to develop their expertise in AV systems and IT support. You will be responsible for maintaining the day-to-day operations of our AV infrastructure and assisting with AV deployments and event-based support, working closely with cross-functional teams in a dynamic, fast-paced environment.
Key Responsibilities:
5 years of experience in IT and/or AV support, including senior-level troubleshooting and project leadership. Advanced knowledge of audio-visual equipment troubleshooting (cameras, microphones, amplifiers, displays, AV-over-IP systems). Expertise with enterprise conference room technologies (Zoom Rooms, Google Meet, Crestron, Q-SYS, or equivalent). Strong understanding of networking concepts (switches, routers, WiFi, VLANs) and how they impact AV system performance. Hands-on experience managing Apple products using enterprise tools (JAMF, or similar). Advanced troubleshooting experience with macOS, Apple hardware, and peripherals. Experience with ticketing and workflow management systems (JIRA Service Desk, Confluence, or similar). Excellent leadership, collaboration, and mentoring abilities. Strong multitasking and organizational skills, with the ability to manage multiple large projects. Ability to lift and handle heavy AV equipment (50 lbs) as needed for installations and maintenance. Previous experience assisting with corporate events or large-scale meetings. Skilled in navigating corporate tech environments and workflows with ease and efficiency. This role is a perfect fit for someone who is ready to expand their technical skill set while taking on more project responsibilities and collaborating with senior-level team members.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $40 - $43
