Office Manager

Job Description

Job Description

Must Have Dental Experience

Office Manager – Fantastic Career Opportunities

High-end compensation in the industry—base plus bonuses for strong performance

Large, diverse patient base of all payor types

Provide general, specialty and orthodontic services in all offices.

Established organization committed to quality and patient experience.

Growth through training, professional development, and mentorship

Great clinical and administrative teams in every office

A team approach to providing patients with a great experience.

Geographic diversity throughout Southern California

Digital state-of-the art practice management system, instruments, equipment, etc.

What We Are Looking For In An Office Manager

An individual with ability to lead and manage teams.

An individual with strong analytical skills to analyze operating, performance, and financial metrics.

An individual passionate about helping others.

An outgoing, personable individual with a cheerful attitude and demeanor

An intelligent, sensible, and instinctive individual with good communication skills

An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience.

An individual who wants to learn, grow, and advance in their career.

An individual willing to work full-time.

Your Qualifications (Dental Experience Preferred, But Not Required)

Computer skills

Motivated individual desiring advancement

Professionally minded individual interested in being part of a team.

Strong analytical and people skills

Ability to lead and manage teams.

Collaborative, personable individual with an excellent and cheerful demeanor

Good inter-personal, oral, and written communication skills

Ability to apply sound judgment in making decisions.

Ability to work independently and manage multiple projects and tasks concurrently.

Bachelor’s Degree preferred but not required.

Dental experience is preferred, but not required.

Your Responsibilities Include

Coaching, mentoring, and overseeing an entire team of front and back-office staff to ensure excellence in delivering a great patient experience and compliance.

Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing, performance, and patient flow.

Managing staff, patient, and doctor schedules

Interviewing, hiring, and training staff.

Overseeing compliance, policies, and procedures (OSHA, HIPAA, Code of Safe Practices & HR)

Collaborating and providing leadership with dentists, hygienists, front and back-office support to promote a team approach to clinical and administrative excellence.

Support We Provide To Our Offices

Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies.

Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks

Excellent, high-caliber instruments

Reliable, quality supplies from the most reputable, dependable companies

Regulatory and facility compliance

Steady flow of patients of all payor types

Experienced and New Candidates Welcome

If you’re experienced, we’ll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential.

If you’re new, we’ll work with you, train you, and coach you with guidance and leadership from highly experienced, capable and excellent Regional Managers, Office Managers, and our Training Department leadership. You will also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential.

Who And Where We Are

For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient.

West Coast Dental, including its affiliate Magicland Children’s Dental, represents a dynamic fast-growing group of over 45 dental offices—in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego—that offer the full range of general and specialty care, including orthodontics, to patients of all kinds—private, PPO, Medi-Cal, and HMO.

We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners.

What We Offer You : Paid Time Off

Sick Pay

Holiday Pay

Medical coverage

Supplemental vision coverage

Comprehensive dental benefit for employees and dependents.

Voluntary supplemental insurance for life, disability, critical illness, and accident

401k plan participation

INDWCD