What are the responsibilities and job description for the Traveling Treatment Coordinator position at WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC?
Job Description
Job Description
Position Summary
The Treatment Coordinator performs a variety of general front office tasks and duties including, but not limited to conducting patient consultations during exam and consult appointments; calculating fees for treatment; coordinating patient financial arrangements, and educating patients about the health risks of not receiving proper treatment.
Essential duties / Responsibilities
- Assist patients with understanding how to maximize dental benefits
- Conduct patient consultations and calculate fees for treatment based on various fee schedules
- Assist patients with financing options, insurance questions, and treatment concerns
- Educate patients concerning treatment, procedures, insurance benefits, pre- and post-treatment responsibilities, etc.
- Monitor production and collection goals
- Collect patient payments, post payments on the West Coast Dental System and print receipts.
- Assist billers with posting diagnosis and treatment as needed and directed by management
- Assist Receptionist as needed and directed by management
- Answer telephones and schedule appointments as needed
- Check-in / Check-out patients and prepare charts as needed
- Verify patient benefits eligibility as needed
- Assist the Office Manager, as requested, with printing, reviewing, and faxing collection report, day sheet, and summary report to the Support Center at closing each day
- Assist the Office Manager, as requested, with collections reconciliation and deposit preparation at closing each day
- File patient charts as instructed
- Attend and participate in staff meetings and team huddles
- Compliance with state and Federal infection control standards in the dental office and operatories, including but not limited to : wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and sterilizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste / materials.
- Other duties as assigned by the Office Manager, Regional Manager, and / or Dentists
Knowledge, skills, and abilities
Work Schedule
The Treatment Coordinator will be notified of the work schedule on a weekly, bi-weekly, or monthly basis. The Treatment Coordinator’s schedule is subject to change (daily / weekly hours may increase or decrease) according to the needs of the practice. Evening and weekend hours may be required. This position is paid on an hourly basis.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand, sit, and walk; talk, hear, and smell; and use hands, fingers, and wrists (manual dexterity and hand-eye coordination) to handle or feel the mouth / teeth and gums of patients, as well as objects, tools, or controls associated with the dental field. The employee is frequently / occasionally required to reach; lift and / or move up to 25 pounds; and balance, stoop, bend, squat, kneel, crawl, climb, twist, pull, and crouch. The essential functions of this position will result in the following : hazardous exposure (chemical and infections)—constantly; non ionizing radiation (welding flash, microwaves, sun, etc.)—frequently; radiation (x-ray, radioactive, isotopes, etc.)—constantly; noise (loud / repetitive, 85 decibels per OSHA standard)—constantly; and personal protective equipment (PPE : respiratory masks, latex gloves, face shields, etc.)—constantly.
Work Conditions and Risk
General Dental Office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The dental office environment may result in employees being exposed to toxic chemicals, radiation, infectious bodily fluids and materials, and increased noise level. This position assumes high risk.
Independent Action
Under the general supervision of the Office Manager, regular duties performed by the Treatment Coordinator may require occasional independent judgment. The Treatment Coordinator must consult with her / his supervisor regarding patient problems or confrontation, policy issues, expenditures, and unusual problems.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, and physical demands required for the position.
This job description is subject to possible modification to reasonably accommodate disabled individuals. Some requirements may exclude individuals who pose a direct threat or significant risk to health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by anyone occupying this position. Employees are required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with State and Federal laws.
The job requirement represents the minimum levels of knowledge, skills, and / or abilities. To perform this job successfully, the employee must possess the abilities to perform each duty proficiently. Continued employment remains on an “at-will” basis.
INDTC
