Behavioral Health Technician and Medical Liaison

West Coast Recovery Center's (WCRC) is a leading provider of behavioral health and addiction abuse services located in North County San Diego.

We are committed to providing high quality, evidenced based addiction and mental health services to our clients. We recognize that each person's experiences are unique including family dynamics, culture, needs, strengths, and abilities. Our philosophy is based upon the identification of these unique qualities and incorporating the individual needs of our clients into a comprehensive treatment and recovery plan. We embrace evidenced-based treatment practices and believe continued research and application of the latest addiction and mental health interventions will guide our organization to help those suffering with addiction and mental health problems.

Position Description

As a Behavioral Health Technician you will be instrumental in delivering compassionate client care and supporting individuals with behavioral health needs. Reporting to the Director of Operations, your role will require excellent interpersonal skills, strong professional and personal boundaries, and the ability to work effectively alongside changing deadlines. Proficiency in EMR systems preferred. Must be able to communicate while remaining professional, culturally sensitive and respectful.

Duties & Responsibilities:

• Transportation: Transport clients to and from medical facilities. Must have valid driver's license
• Organize Medical Follow-up Appointments: Act as main point of contact for facilitating weekly follow up appointments. Forward medication refill requests to nursing staff. Track who needs to see the medical provider and create a schedule for those appointments.
• Emergency Telehealth Appointments: Act as the main point of contact for facilitating urgent Telehealth appointments. Coordinate scheduling and ensure timely communication of outcome to staff.
• Medical Information Communication: Effectively communicate important medical information between providers and clinic staff. Ensure accurate and timely transfer of vital patient data and test results.
• Prescription Acquisition Issues: Coordinate with providers, clients, and pharmacies to resolve prescription pick up issues.
• Operations Support: Assist with day-to-day tasks and operations as needed. This includes updating schedules on whiteboards, general upkeep of the clinic including cleanliness, resetting group room chairs, and ensuring supplies are stocked.
• New Admissions Orientations: Support the admissions team with new admission tasks, including conducting orientations for new clients and assistance in entering medications into the EMR.

Requirements:

• Strong interpersonal skills and the ability to build rapport with clients
• Strong communication skills, both written and verbal
• Ability to work effectively as part of a team
• Strong organizational skills and attention to detail
• Basic Excel skills

Preferred Skills:

• Experience working in behavioral health
• Proficiency in using electronic health record systems

This is an opportunity to make a meaningful impact in the lives of individuals seeking support. We offer competitive compensation, benefits package, and opportunities for professional growth. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply!

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $22