What are the responsibilities and job description for the Homeless Outreach Coordinator Sebastopol position at West County Community Services?
Title: Homeless Outreach Coordinator Sebastopol
Reports To: Housing Services Manager
FLSA Status: Non-exempt
Classification: Full Time, Regular
Wage: $25.00 per hour
Summary
Under the general direction of the Director of Housing and Homeless Services, coordinate citywide outreach efforts, providing hands-on services to individuals without homes in Greater Sebastopol. Qualified candidates will have knowledge of and demonstrated ability to navigate services necessary to serve unhoused people. HMIS experience a plus.
Essential Functions
- Possess/gain extensive knowledge of the homeless service system in Sonoma County to integrate local efforts into the countywide system
- Refer individuals without homes to Coordinated Entry as appropriate
- Represent WCCS at homeless services related and other relevant meetings
- Assume a leadership role in the coordination of Greater Sebastopol homeless services
- Partner with local agencies to promote a more integrated approach in obtaining housing for the homeless
- Develop relationships with clients for the purpose of successfully connecting them to available services
Duties and Responsibilities
- Connect and guide individuals without homes to housing options
- Introduce homeless individuals to supportive services such as SDI, housing vouchers, employment, IDs, etc.
- Develop a citywide services matrix to inform both housed and unhoused communities of the availability of services
- Increase citywide awareness and understanding of rules/laws around homelessness
- Develop volunteer/civic engagement opportunities around homelessness
- Support Safe Parking efforts as needed
- Maintain client confidentiality
- Perform all other relevant duties as assigned by the Director
Knowledge, Skills, & Abilities:
- Excellent Customer Service skills
- Excellent oral and written communication skills
- HMIS knowledge preferred
- Prior experience providing outreach services
- Adept at coordinating multiple services
- Responsible and energetic
- Proficient at records maintenance
- Strong computer skills
Minimum requirements
- Bachelor's degree or equivalent combination of experience and education
- Satisfactorily pass background check and DOJ fingerprint clearance
- Valid Driver's License and automobile insurance
- Acceptable DMV record
The above is intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Americans with Disabilities Act
WCCS has pledged to ensure that employees and applicants have equal access to job opportunities, will not be discriminated against based on having an actual or perceived disability, and will have the same opportunity for employment, promotions, and transfers, as those individuals who do not have disabilities. WCCS complies with requests for accommodations under the Americans with Disability Act, including the Amendments Act.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position.
Move, traverse – consistently moves about even and uneven ground at encampments and beyond to communicate and interact with clients and others
Communicate, exchange Information - must successfully partner with WCCS management and staff via phone, text, or email
Detect, identify – frequently reviews and researches program related topics via websites and social media
Strength – will occasionally move and/or rearrange items, up 0p 30 pounds
Stationary position – must be able to remain in a stationary position up to 25% of the time
Operate, draft/write, compile – consistently uses a computer and cell phone to communicate and submit, prepare and review reports
West County Community Services is an equal opportunity employer. Our agency values Diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected status.
We offer a generous benefits package that includes Medical, Dental, Vision, Life and AD&D coverage; paid Vacation, Sick, and Supplemental Time Off; and paid Holidays.
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: Hybrid remote in Sebastopol, CA 95472
Salary : $25