What are the responsibilities and job description for the Front Desk Dental Receptionist position at West Covina Family Dentistry?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional service and support in a fast-paced medical environment. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and staff. Bilingual candidates are encouraged to apply, as they will enhance our patient service experience.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage front desk operations, including answering phones, scheduling appointments, and handling patient inquiries.
- Perform medical administrative support tasks such as verifying insurance information and managing patient records.
- Utilize electronic health record systems like eClinicalWorks and Dentrix for efficient patient management.
- Assist with coding using ICD-9 standards for accurate billing processes.
- Maintain an organized front desk area and ensure all necessary supplies are stocked.
- Collaborate with medical staff to ensure seamless patient flow and service delivery.
- Handle patient check-in and check-out processes efficiently.
Requirements
- Previous experience as a medical receptionist or in a similar role is preferred.
- Bilingual skills are highly desirable to better serve our diverse patient population.
- Familiarity with medical coding (ICD-9) is a plus.
- Proficiency in electronic health record systems such as eClinicalWorks or Dentrix is advantageous.
- Strong office management skills with an emphasis on patient service excellence.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- A positive attitude and a commitment to providing outstanding patient care.
Job Type: Full-time
Pay: $16.00 - $18.50 per hour
Expected hours: 35 per week
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- West Covina, CA 91790 (Required)
Ability to Relocate:
- West Covina, CA 91790: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19