What are the responsibilities and job description for the Admissions Coordinator position at West Covina Healthcare Center?
West Covina Healthcare Center -
Admissions Coordinator
POSITION SUMMARY
The purpose of your job position is to obtain the required information and admit residents in an efficient manner, with the facility's established policies and procedures, and as directed by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Building admissions packets
Maintaining an accurate record of available beds
Interviewing residents / guardians / sponsors and obtaining required admissions information and signatures
Notifying nursing department when the resident arrives so they can be escorted to their room
Helping with resident admission orientation program
Communicating any admissions problems immediately to a nursing supervisor
Creating and updating a list of all residents and assigned room numbers
Providing excellent customer service to potential residents and family
Conducting facility tours in a professional manner
Maintaining a log of meetings with newly admitted residents to ensure 100% compliance with admission packet sign-ins
Partnering with Administrator and Marketing Director to set the monthly sales calls
Making calls to physicians, hospitals, medical groups, etc. in conjunction with the Marketing Director
Updating the Customer Relationship Management (CRM) module in Point Click Care daily
Attending stand-up meetings every day.
Overseeing inquiries from physicians, hospital discharge planners, etc and responding to all referrals within 15 minutes of receipt
For PDPM compliance, ensuring all new admissions to the facility have proper documentation discharge summary, therapy notes, nursing notes, and medication list
Assisting the MDS Coordinator or Case Manager with scheduling patient assessments
Keeping updated with Medicare / Medicaid regulations governing admission and discharge requirements
Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately
Protecting each residents file and data with confidentially per HIPAA standards
Abiding with all facility policies and procedures including not disclosing user ID codes and passwords
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position
REQUIREMENTS
Education / Licensure
High school diploma or GED
Some college advertising, marketing or business courses helpful
Qualifications & Experience
1 year experience in skilled nursing home facility
Must be able to read, write, speak, and understand the English language
Must be accurate with details regarding residents medical records
