Full Time Design | Home Stylist | West Elm Avalon

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Design Studio Specialist role

You will inspire customers to enhance their lives at home by providing product knowledge and design expertise--including room plans and mood boards--leading ultimately to the sales of West Elm product. You will guide the customer shopping experience across multiple channels including store point-of-sale transactions, online purchases, and remote purchases in the customer home. You will promote continued customer engagement and give customers a reason to stay connected with our brand by a having a strong, creative design eye, emphasis on amazing customer service, and strong presence on the showroom floor.

Responsibilities

* Drive store sales by using your design expertise to assist clients during store consultations, virtual meetings, and in-home appointments

* Perform productive consultations including the ability to accurately measure and assess the client's living space, either in store, virtually, or in home

* Create and present design plans based on client's needs, style, preferences and living space

* Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals

* Demonstrate thorough product knowledge, including features and benefits, of the West Elm assortment

Criteria

* Strong communication, clienteling and customer follow-up skills

* An ability to provide World Class Service in the store, virtually, and in the customer home during in-home consultations

* Ability to complete and coordinate complex large orders within a variety of sales channels

* Experience working with the elements of interior design preferred

* Proven ability to prioritize and handle multiple tasks simultaneously

* 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

* Full time associates must have open availability, weekends included, to meet the needs of the business.

Physical Requirements

* Must be able to be mobile on the sales floor for extended periods of time

* As a full-time employee, you must be able to work 32-40 hours per week

* Must be able to travel to customer homes for in-home consultations

* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

* Full time associates must have open availability, weekends included, to meet the needs of the business.

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.

Benefits for You

* A generous discount on all Williams-Sonoma, Inc. brands

* A 401(k) plan and other investment opportunities

* A wellness program that supports your physical, financial and emotional health

* Paid vacations and holidays

* Health benefits, dental and vision insurance, including same-sex domestic partner benefits

Your Journey in Continued Learning

* Individual development plans and career pathing conversations

* Annual performance appraisals

* Cross-brand and cross-functional career opportunities

* Online learning opportunities through brand specific resources and WSI University

* Leadership development opportunities

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.