What are the responsibilities and job description for the Site Operations Associate - West Elm position at West Elm?
Essential Functions:
- Create SKU data in content management system for new product pages to support regular launch process
- Manage all eCommerce data for SKU, PIP, subset, and attributes to ensure product data is accurate
- Identify opportunities and provide solutions for customer experience issues on PIP through data analysis
- Audit and update product features including “also in the collection” to support easier browsing across pages
- Review and fix issues or bugs with SKU or PIP data in the web content management system
- Support the launch of and transition to a new Product Information Management system to improve data accuracy and workflow
- Partner with merchandising, product development, content production, eCom partners, and vendors to facilitate photo and digital assets, swatches, and any pertinent info for product information pages
- Function as subject matter expert and key contact for eCommerce data related questions
You…
- Love to collaborate cross functionally, you have an innate willingness to dig in and contribute with your team
- Are driven and motivated by the possibilities ahead
- Are a true business owner; comfortable with decision making and calculated risk taking for the benefit of the business
- Think innovation is critical in a business environment and support others in creative thinking
- Pride yourself on the quality of work and are a stickler for the details
- Naturally challenge yourself and others to grow
Qualifications:
- 2-3 years of experience in inventory management, merchandising, or operations
- Strong business acumen, analytical thinking, and technical skills
- Time management and communication skills
- Proficient in Excel
- College degree preferred
Benefits:
Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:
- A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays and other time-off programs
- Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Location specific sample sales
- A business casual work environment
- San Francisco based bike share program
- Time off to volunteer
- Matching donations to qualifying nonprofit organizations
- Company-sponsored community involvement
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
