What are the responsibilities and job description for the Clinical Operations Analyst position at West Florida Medical Center Clinic PA?
Description
JOB SUMMARY
Provide financial analyst support for members of the Practice Management team, in order to increase and enhance their productivity at the executive level.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform advanced statistical analyses including opportunity assessments, clinical and financial risk tracking, trend identification and predictive modeling exercises.
- Assess data quality using advanced statistical testing and validation techniques.
- Interpret and analyze outcomes data to accurately assess, evaluate and demonstrate program performance.
- Written and verbal presentation and interpretation of findings in multiple settings.
- Explore existing processes and data warehouses, generating ideas for analysis projects.
- Work with complex database programs to generate original data reports and revise existing reports.
- Maintain a detailed knowledge of physician compensation structures, billing and collection processes, operational methods and policies, and corporate policies and procedures which could impact analytical outcomes.
- Maintain a detailed knowledge of financial operations (function of the general ledger and relation to the income distribution plan).
- Interact with MMS management team routinely to understand project goals, deadlines and develop satisfactory working relationships.
- Other duties as assigned.
CORPORATE CULTURE RESPONSIBILITIES
- Follow established corporate and department-specific policies and procedures
- Attend all corporate and department-specific required training.
- Uphold MCC’s Purpose, Values, and Vision.
- Abide by MCC’s Corporate Culture Responsibilities.
- Perform other duties as may be assigned cheerfully and willingly.
Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
- Bachelor's degree in finance or related field required.
- Minimum of 3 to 5 years of financial planning and analysis experience in a hospital/healthcare environment REQUIRED.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
- Exceptionally strong analytical, organizational, communication, presentation and interpersonal skills.
- Demonstrated experience constructing and maintaining complex financial models.
- Advanced proficiency with Microsoft applications to include Word, Excel, PowerPoint and Access.
- Ability to identify and resolve problematic situations.
- Ability to work in a fast-paced, high volume environment.
- Strong work ethic and desire to progress and ability to learn new skills on a largely independent basis. Demonstrated customer-service skills.
- Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
- Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
- Standing/Walking: Occasionally; activity exists up to 1/3 of the time
- Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
- Ability to look at a computer screen for extended periods.
- Ability to perform constant repetitive hands and finger motions.
- Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
- Talking (Must be able to effectively communicate verbally): Yes
- Seeing: Yes
- Hearing: Yes
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
- Must exhibit stable work behaviors daily.
- Must possess adequate individual coping skills.
- Ability to remain calm and professional regardless of workload or time constraints.
- Must be able to work under stress and remain calm and professional.
WORK ENVIRONMENT
- Exposed to frequent and constant interruptions in daily functions/schedule.
- Must be available to customers and staff throughout the day.
- Required to work extended hours to meet deadlines and to participate in various assigned committees.
Specific Operational Responsibilities
- Identify report and request maintenance assistance for work orders. Follow-up as required. - As Needed
- Assist in development of job descriptions for clinical departments. - Annually
- Assist in establishing work schedules and assignments for staff and new physicians. (i.e., call schedules, managing physician and staff time-off, other coverage areas, etc.) - As Needed
- Maintain departmental charge slips as directed by Senior CPM/VP of Operations. - Annually
- Attend quarterly professional training sessions (i.e., skill specific). - Quarterly
- Perform tasks and duties of absent staff members. - As Needed
- Attend events and other MCC functions as appropriate. - When Required
- Other duties, special projects or reassignments as directed by Senior CPM/VP of Operations - As Needed
- Review and authorize payroll data. Meet prescribed deadlines for submission. - Bi-Weekly
- Assist Senior CPM/VP of Operations in administering physician specialty practices, both operationally and fiscally. - Daily
- Assist in planning, implementing and administering personnel training, and coordination of medical and clerical duties. - Daily
- Work with Senior CPM/VP of Operations to develop and foster professional relationships within MCC in accordance with MCC internal customer service standards. - Daily
- Monitor and ensure compliance between departments, physicians, staff and regulatory guidelines. - Daily
- Maintain communication with physicians, staff and departments. - Daily
- Assist in monitoring and enforcing MCC policies and procedures. (OSHA, Dress Code, and HIPAA, for example). - Daily
- Under the direction of the Senior CPM/VP of Operations code and process invoices. - Daily, Monthly, Quarterly
- Under the direction of Senior CPM/VP of Operations assist in the development of educational materials and conduct staff in-service training (Coding, insurance and/or reimbursement changes, including other training, updates and changes, for example). - Monthly
- Develop and maintain knowledge of each physician pay sources, referring physicians and market resources. - Monthly
- Identify, order, pick-up and deliver medical and non-medical related supplies and materials, as needed. - Monthly
