What are the responsibilities and job description for the Veterinary Client Service Representative position at West Hills Animal Hospital & Emergency Center?
Description
Join Our Team as a Veterinary Receptionist at West Hills Animal Hospital!
Are you passionate about animals and thrive in a lively, caring environment? West Hills Animal Hospital is looking for a Full -Time Evening Receptionist to join our dedicated team!
Position Overview:
As the welcoming face of our clinic, you’ll greet clients, answer phones, check clients in and out, and schedule appointments—all while maintaining a warm, friendly atmosphere for both pets and their owners. We're committed to providing exceptional care, and you’ll play a key role in ensuring each client and their furry friend has a positive experience from the moment they step through our doors.
As the welcoming face of our clinic, you’ll greet clients, answer phones, check clients in and out, and schedule appointments—all while maintaining a warm, friendly atmosphere for both pets and their owners. We're committed to providing exceptional care, and you’ll play a key role in ensuring each client and their furry friend has a positive experience from the moment they step through our doors.
What We’re Looking For:
- A love for animals and a dedication to customer service.
- Excellent communication skills and a friendly demeanor.
- Ability to handle a fast-paced environment with a positive attitude.
Open Shifts: We are currently hiring for the following shifts:
- Tuesday 2-11pm
- Wednesday 2-11pm
- Thursday 8-5pm
- Friday 3-8pm
- Saturday 4-11pm
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- A genuine passion for animals and their well-being.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency with computers
- A positive attitude and team-oriented mindset.
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
About West Hills Animal Hospital & Emergency Center
West Hills Animal Hospital & Emergency Center, in Huntington, NY, is a 24-hour full-service animal and pet emergency center providing veterinary wellness care, general veterinary medical care, pet emergency, and critical care, and pet specialty care including cardiology, clinical pathology, dentistry, HD CT Imaging, integrative medicine, internal medicine, oncology, rehabilitation, reproduction, and surgery. From annual wellness exams and vaccinations to surgical and diagnostic care, we treat pets with the best personalized veterinary medical care at our state-of-the-art veterinary medical facility.
West Hills Animal Hospital & Emergency Center is an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are passionate about pets and have 6 locations staffed with experienced veterinarians, technicians, specialists, and rehabilitation professionals. We are a part of the West Hills Animal Hospital family of practices, including:
West Hills Animal Hospital & Emergency Center is an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are passionate about pets and have 6 locations staffed with experienced veterinarians, technicians, specialists, and rehabilitation professionals. We are a part of the West Hills Animal Hospital family of practices, including:
- Locust Valley Veterinary Clinic
- Oyster Bay Animal Hospital
- Gold Coast Center for Veterinary Care
- Court Square Animal Hospital
- West Hills North Veterinary Clinic
Equal Opportunity Employer Policy
West Hills Animal Hospital & Emergency Center is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
