Sales Assistant (Middletown, West Hills Country Club)

West Hills Country Club provides you with a unique golf experience, elegant facilities, and outstanding service – Located in Middletown, New York. One of the best golf course wedding venues in the Hudson Valley, West Hills wedding couples receive unmatched luxury without compromise. With delicious personalized menu options, West Hills is sure to be the first choice of those who demand the best on their wedding day.

Job Overview:

The Sales Assistant assists in the creation of all Front of House reports for upcoming events. In addition, the Sales Assistant will constantly monitor the guests during their stay in the Wedding Suite and provides them with any ordered food or beverages at their scheduled time leading up to their scheduled event. In addition, they will work to accommodate any special requests of the patrons with urgency. Must be professional, polite, and reliable.

Essential Job Functions:

• Constant communication with Management to ensure tasks are being completed in a timely fashion.
• Answer incoming client calls responding to informational requests, and taking messages and scheduling visits/tours for the Events Manager, Events Coordinator and other Management.
• Greets incoming clients arriving for visits/tours and attend to their initial comfort and welcoming; May spend time entertaining guests prior to visits/tours answering questions and building a rapport on behalf of the venue.
• File and maintain organized Client Agreement folders.
• Assemble sales packages and other materials for ongoing sales appointments and planning.
• Must be proficient in Microsoft Office to make FOH Documents ie. Menu Cards, Q-Cards, Passing Tray Signs, Signature Cocktail Signs, and Station Signs.
• Assist in the preparation, set-up and execution of events. Work to resolve any guest complaints with urgency.
• Administrative support to management and Events Coordinator.
• Serve food and/or beverages to guests prior to the Head Servers’ arrival; prepare and serve specialty dishes at tables as required.
• Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated or, in the bartender’s or Manager on Duty’s best judgment, might become intoxicated by consumption of additional alcohol
• Follow Food Safety, Health Department, and ServeSafe standards
• Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
• Maintain professional facility image including cleanliness, proper uniforms, and appearance standards.

Physical Requirements of the Sales Assistant Position:

• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced mobility in limited space.
• Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis.
• Understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you 18 years of age or older?
• Are you able to work evenings, weekends, and holidays?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20