What are the responsibilities and job description for the Life Enrichment Assistant position at West Hills Health & Rehabilitation?
Who We Are:
Join us at West Hills Health & Rehabilitation, an award-winning community serving the Portland area since 1970. Nestled among lush trees, gardens, and flowers, our facility provides a tranquil setting where residents and patients receive top-notch skilled nursing care and restorative therapies. We are dedicated to helping each individual lead a purposeful life and are committed to delivering an exceptional experience through our Platinum Service®. Be a part of our team and help us continue our tradition of excellence.
Summary of Role:
The Life Enrichment Assistant plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents.
The Life Enrichment Assistant helps facilitate day-to-day programs and scheduled events. In this role, you have the opportunity to enrich the daily lives of our residents and bring joy to them as you exhibit positivity and engage with residents by assisting the daily programs of the Life Enrichment Department.
Platinum Service:
We take pride in delivering Platinum Service®, our commitment to put residents and their families at the heart of everything we do. Join our team and come see why our team members consistently place West Hills above other senior living competitors as a great place to work.
Why Work for Us:
- Comprehensive Health Plan Options
- Medical and Prescription Coverage
- Dental and Vision Coverage
- FSA & HSA Account Options
- Access to Health Care & Mental Health E-Visits
- $10k Life Insurance Coverage*
- Supplemental Insurance Options
- Pet Insurance
- 401(k) Retirement Savings Plan with Generous Company Matching Benefits
- Paycheck Advances with Rain Instant Pay
- Employee Support Program (EAP)
- Tuition Discounts & Reimbursement with Rasmussen College
- Team Member Referral Bonus
- Shift Differentials
- LifeMart Employee Discounts
- OnShift Engage Bonus and Incentives
- Generous Paid Time Off & Discounted Travel Accommodations
- Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.
Essential Job Functions, Duties, and Responsibilities:
- Assist with the facilitation and evaluation of the Life Enrichment programs.
- Follow all community and department policies/procedures.
- Facilitate activities with other departments.
- Assist with resident outings.
- Adapt to match each resident’s needs, preferred communication, and engagement style.
- Participate in special events.
- Communicate complaints and resident grievances to the Life Enrichment Director.
- Participate in scheduled trainings including in-service and orientation classes.
- Ensure that department work areas are maintained in a clean, sanitary, and safe manner.
- Use creative problem solving to address resident needs.
- Document resident participation in the Resident Engagement Record.
- All other duties as assigned by Supervisor(s).
Required Skills and Qualifications:
- Capable of performing the essential functions of the job, with or without reasonable accommodations.
- Ability to understand and communicate written and verbal directions.
- Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours.
- Ability to work nights and weekends, upon request.
- Ability to work overtime, upon request.
- Outstanding customer service skills.
- Well organized with excellent attention to detail.
- Aptitude to work independently with excellent time management skills.
Education and Experience:
- 1-2 years of life enrichment experience preferred.
- Fluent in English, verbal and written.
- Proficiency in Microsoft Office Suite.
