Diet Concierge, Dietary

Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.

Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.

This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2024-2025 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

But really, the reason we're excited to come to work is the people.

Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.

Description:

Initiates meal service for patients and ensures patient receives diet according to prescribed diet order. Processes meal order and verifies meal selections, assembles tray where applicable, delivers meal and optimizes patient experience through excellent customer service and meal rounds. Retrieves trays after meal. Utilizes excellent communication skills while interacting with patients, staff, and guests. Establish rapport with patients/family members and displays empathy and compassion. Able to process and deliver enteral supplies. Verifies allergies, preferences and expedites meal service for assigned area. Collaborates with dining services staff in order to facilitate meal service. Must be self motivated, able to work in an unsupervised environment. Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience.

Qualifications:

Degrees:

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent training or experience required.

Licenses & Certifications:

• Food Safety Certification required within 90 days of job entry.

Additional Qualifications:

• Experience should be related to computer skills, with advanced knowledge including data entry, and hardware maintenance, as well as clerical skills.
• Basic knowledge of Medical Nutrition Therapy preferred.
• Customer service experience.
• Excellent written and verbal communication skills, especially phone etiquette.
• Interpersonal skills and organization skills necessary.
• Must be self motivated and be able to work independently.

Minimum Required Experience: Less than 1 Year preferred

EOE, including disability/vets