kynect Outreach and Education Coordinator

Position Title: kynect Outreach and Education Coordinator

Kynect Outreach and Education Coordinator Requirements:

Knowledge of Excel, PowerPoint and Microsoft Word. Troubleshooting is required.

Giving presentations educating the public about kynect for all 8 counties in the Purchase Area.

Organizing and creating big events for all 8 counties in the Purchase Area.

Collaborating with other kynectors on creating events.

Attending community meetings in all 8 counties in the Purchase Area and familiarizing yourself with these areas.

Traveling to all 8 counties in the Purchase area regularly.

Kynector Requirements:

Kynectors must meet the following requirements:

· Ability to explain complex concepts in layman’s terms.

· Demonstrate an existing relationship with particular populations with the Purchase Area of Region 1.

· Understand the specialized needs of rural consumers.

· Maintain a valid driver’s license to be able to drive to consumers locations in order to assist them in a face-to-face setting.

· Maintain reliable transportation to cover assigned areas.

· Provide proof of and maintain vehicle insurance appropriate for business use if a vehicle is used in the discharge of kynector duties.

· Collect and maintain data on the population served.

· Provide accurate and unbiased information to help the population understand and enroll for health benefits.

· Focus on understanding and meeting the needs of underserved vulnerable and difficult to access population.

· Primarily work outside of their offices.

· Conduct outreach and educational activities to better reach underserved and vulnerable populations following approval of KHBE.

· Serve all KHBE consumers requesting services without discrimination.

· Offer to refer individual consumers to other kynectors but shall provide services at the request of the consumer.

· The ability to satisfactorily complete the certification process with includes a background check, attestations and training.

Duties and Responsibilities:

· Facilitate consumer enrollment and outreach activities.

· Complete the required training course developed by KHBE and receive a passing score of at least 80% to become certified.

· Demonstrate a sufficient understanding of the following topics by attending required Health Benefit Exchange training and passing the corresponding tests.

· Attributes and differences among various public assistance programs.

· Participate in additional training and testing required by KHBE.

· Demonstrate a working knowledge of the Affordable Care Act.

· Travel to consumer locations in order to assist with enrollment activities.

· Provide unbiased guidance on the Exchange in a face-to-face setting.

· Adequately answer consumers questions about enrollment.

· Refer consumers to agents, consumer assistance agencies as specified by KHBE or the call center when additional guidance is needed.

· Process re-enrollments.

· Guide consumers in modifying their coverage due to a life changing event.

· Abide by reports standards on Exchange related activities.

· Conduct outreach activities at local events.

· Assist KHBE in working local community events to promote the exchange.

· Achieve a high level of consumer satisfaction.

· Participate in kynector duties during Open Enrollment.

· Access referrals from navigators and agents.

· Provide access to oral interpretation of non-English languages to ensure meaningful access.

· Provide services in a location that is accessible to those with disabilities and materials and other tools to those with disabilities.

· Ensure that an authorized representative is present for disabled individuals when applicable.

Authority and Accountability:

· The kynect team will provide outreach, education and enrollment activities to individuals, families and small businesses regarding health plans and qualified health plans, insurance affordability programs and the Kentucky Health Benefit Exchange (KHBE). The kynect outreach and education coordinator will be attending meetings and giving presentations to the public. Assisting other kynectors with creating and organizing events for the purchase area. The kynect outreach and education coordinator is fully accountable to the kynect Program Director and Executive Director for his/her Performance.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $20