What are the responsibilities and job description for the Public Services Aide position at West Lafayette Public Library?
Public Services Aide
Two Open Positions:
#1. Part-Time (20-25 hours/week)
#2. Temporary, Part-Time
(20-25 hours/week, employment ends no later than 9/10/23)
Duties:
∙ Provide public desk services: check-out/renew materials, place holds, issue library cards, assist patrons with catalog searches for print, audiovisual and digital resources using the Evergreen Indiana Integrated Library System
∙ Answer patron questions about the Library’s public computers, printing, faxing, copying and other library services
∙ Provide basic reference assistance related to essential library services (using library catalog, Overdrive/Libby/Hoopla, online databases)
∙ Handle cash
∙ Answer library phone as assigned
∙ Other duties as assigned
Requirements include:
∙ High School Diploma or equivalent; Some college preferred
∙ Able to work weekend and evening hours
∙ Proven customer service experience, phone etiquette, and communication skills
∙ Ability to work with a diverse Library patron population
∙ Ability to work independently and with other Library staff as required
∙ Proficiency in and the ability to assist patrons in the use of computers
∙ Detail-oriented, strong problem-solving skills
∙ Physical labor: lifting boxes of books, pushing heavy book carts, bending & stooping, ability to lift and carry at least 25 pounds
∙ A background check will be required by the Library
Salary and Benefits:
∙ Pay: $14/hr
∙ No health benefits are provided for this position
The West Lafayette Public Library does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Job Types: Part-time, Temporary
Pay: $14.00 per hour
Schedule:
- Day shift
- Evening shift
- Weekend availability
Work Location: In person
Salary : $14