Patient Care Coordinator

Overview
The Patient Care Coordinator plays a vital role in managing patients throughout their experience with our dental office. This includes answering the phones , checking in patients, scheduling patient appointments using a scheduling software, coordinating insurance-related activities, and presenting treatment recommendations. This position requires a detail-oriented individual who can effectively communicate with clients, analyze insurance needs, and ensure compliance with HIPAA regulations. The ideal candidate will possess strong customer service skills and the ability to work collaboratively with various departments to facilitate smooth operations.

Qualifications:

• Previous experience in a dental office (required)
• Detail-oriented and organized, capable of managing multiple tasks efficiently
• Commitment to maintaining patient confidentiality and privacy
• Enthusiasm for learning and adapting to new technologies and dental practices
• Flexible team-player who is willing to support the team as needed
• Excellent interpersonal and communication skills
• Strong organizational abilities and attention to detail
• Empathetic and patient-focused attitude
• Ability to multitask and manage time effectively
• Knowledge of dental terminology, procedures, and insurance processes
• High school diploma or equivalent; additional education or certifications in dental assisting or healthcare administration is a bonus

Desired Qualities:

• Strong leadership and communication skills
• Ensures a high level of accuracy and attention to detail when scheduling patients and entering treatment codes
• Demonstrates a positive attitude toward coworkers and patients
• Ability to multi-task especially during peak hours of operation
• Is professional and courteous when communicating with coworkers and patients
• Represents the practice in a positive manner when interacting with patients
• Demonstrates good problem-solving skills
• Follows through with tasks and responsibilities in an appropriate and timely manner
• Is adaptable to daily events as they occur
• Conveys a patient-focused manner in communication with others
• Ability to communicate with patients, answer patient concerns and questions
• Versed in dental terminologies and procedures
• Understanding and compliance of HIPAA and OSHA Guidelines

Job Type: Full-time

Pay: From $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Paid training
• Uniform allowance

Schedule:

• Monday to Friday

Experience:

• Dental office: 2 years (Preferred)

Work Location: In person

Salary : $26