What are the responsibilities and job description for the Consulting Senior Manager, Insurance Practice position at West Monroe?
Are you ready to make an impact?
West Monroe is hiring a Senior Manager with prior consulting project management experience to join our growing Insurance practice in our Chicago office.
West Monroe has been delivering significant value to insurance carriers and brokers for over a decade, particularly through portfolio work for private equity firms and significant work in data, analytics, and AI. After formalizing its insurance practice earlier this year, the practice’s growth comes at a critical time as insurers face historic inflation and claims cost, increased M&A activity, and the pressure to integrate advanced technologies such as AI and machine learning.
In this role you will be responsible for delivering business and technology solutions to Insurance organizations specifically partnering with our clients around customer engagement development, designing and building modern data platforms, identifying areas to leverage automation within claims and contact centers to drive lower administrative costs, and insurance analytics. Our team assists carriers and brokerages uncovering opportunities, developing clear roadmaps, and working toward improved outcomes.
In This Role, You Will
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Seattle or Washington, D.C.
$190,400—$222,300 USD
Los Angeles
$199,600—$232,900 USD
New York City or San Francisco
$211,700—$243,500 USD
A location not listed above
$177,200—$211,700 USD
Based on pay transparency guidelines, the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Chicago
$190,500—$211,700 USD
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
West Monroe is hiring a Senior Manager with prior consulting project management experience to join our growing Insurance practice in our Chicago office.
West Monroe has been delivering significant value to insurance carriers and brokers for over a decade, particularly through portfolio work for private equity firms and significant work in data, analytics, and AI. After formalizing its insurance practice earlier this year, the practice’s growth comes at a critical time as insurers face historic inflation and claims cost, increased M&A activity, and the pressure to integrate advanced technologies such as AI and machine learning.
In this role you will be responsible for delivering business and technology solutions to Insurance organizations specifically partnering with our clients around customer engagement development, designing and building modern data platforms, identifying areas to leverage automation within claims and contact centers to drive lower administrative costs, and insurance analytics. Our team assists carriers and brokerages uncovering opportunities, developing clear roadmaps, and working toward improved outcomes.
In This Role, You Will
- Possess a deep understanding of the insurance industry and value chain for both carriers and brokerages
- Understand how carriers and brokers leverage use data as a strategic asset to improve risk management, reduce losses, and increase financial value
- Enhance productivity and effectiveness in sales and underwriting through AI by helping insurance companies meet customer expectations for digital capabilities.
- Providing strategic guidance to help insurance clients navigate industry challenges, optimize operations, and drive sustainable growth.
- Lead and mentor a motivated team of professionals by actively monitoring employee development, performance management, and training
- Solve complex client issues and act as their change agents by overseeing the overall project(s), with ultimate responsibility for success or failure of the engagement.
- Serve as Account Manager to coordinate client activity, identify cross-sell opportunities, manage follow-up, and ensure consistent WMP experience
- Understand business needs and requirements and help turn those goals into tangible deliverables including projects and detailed proposals, requirements specifications, design deliverables, status reports and project plans
- Prior consulting experience as a Senior Manager, minimum of 3 years as a Manager
- Depth in the Insurance value chain and a perspective on where the industry is headed in the future
- Strong background working within the insurance industry, specifically with customer relationship strategies, technology modernization, and operations transformation
- Excellent leadership, organizational, verbal and written communication skills
- Willingness to travel
- A respect for diverse experience and thought
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Seattle or Washington, D.C.
$190,400—$222,300 USD
Los Angeles
$199,600—$232,900 USD
New York City or San Francisco
$211,700—$243,500 USD
A location not listed above
$177,200—$211,700 USD
Based on pay transparency guidelines, the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Chicago
$190,500—$211,700 USD
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
Salary : $211,700
