What are the responsibilities and job description for the Patient Care Coordinator position at West Morris Dental P.C.?
West Morris Dental is a growing, patient-focused dental office dedicated to providing exceptional dental care in a welcoming and friendly environment. We are seeking a professional and friendly Front Desk Receptionist to join our team and help ensure our office runs smoothly. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. If you have experience in a dental practice or medical office, we’d love to meet you!
Responsibilities:
- Greet and welcome patients as they arrive at the office.
- Answer and manage phone calls, scheduling appointments, and assisting with inquiries.
- Maintain patient records, update information, and handle insurance verification.
- Confirm appointments and send reminders.
- Coordinate patient flow, ensuring smooth transitions between appointments.
- Assist with billing and payments, including processing insurance claims.
- Ensure the reception area is clean, organized, and stocked with necessary materials.
- Communicate effectively with patients, dentists, and other team members.
Requirements:
- Previous experience working in a dental or medical office is preferred, but not necessary, willing to train the right candidate!
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working with computers and dental software (Denticon).
- Knowledge of dental terminology, insurance processes, and patient care is a plus.
- Professional and friendly demeanor.
- Exceptional customer service skills with a friendly attitude towards clients.
- Bilingual candidates are highly encouraged to apply to enhance communication with diverse clientele.
If you are passionate about providing excellent service to patients and have the experience we’re looking for, please submit your resume to stephanie@westmorrisdental.com
We look forward to having you as part of our team!
Job Types: Full-time, Part-time
Pay: $18.46 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $22