Patient Care Coordinator

West Palm Beach Breathe Free Sinus Centers

1515 N. Flagler Dr. West Palm Beach , FL, 33401

Full Time!

Monday - Friday

Hiring: ASAP!!

**Job Overview:**
The Patient Care Coordinator will serve as the primary point of contact for patients, delivering exceptional customer service and facilitating seamless administrative operations. This position necessitates a blend of administrative competencies and a compassionate approach to patient interactions.

**Key Responsibilities:**
- Greet patients and visitors warmly, assisting them with check-in and registration processes.
- Manage and coordinate patient appointments, ensuring accurate scheduling and timely reminders.
- Maintain and update patient records, guaranteeing confidentiality and precision.
- Verify patient insurance information and provide assistance with billing inquiries.
- Answer telephone calls, respond to inquiries, and furnish information regarding services and appointments.
- Execute general administrative tasks, including filing, faxing, scanning, and data entry.
- Process patient payments, manage transactions, and issue receipts.
- Address patient concerns and resolve issues professionally and empathetically.
- Collaborate closely with healthcare providers and other team members to ensure an exemplary patient experience.

**Qualifications:**
- High school diploma or equivalent.
- Proficiency in utilizing computer systems and software (e.g., electronic health records, Microsoft Office).
- Exceptional organizational and multi-tasking skills.
- High level of attention to detail and accuracy.
- Capability to thrive in a fast-paced environment and manage stressful situations with composure.
- Ability to work independently as well as collaboratively while enjoying team dynamics.

**Physical Requirements:**
- Ability to sit, stand, and walk for extended periods.
- Proficient communicator, both in written and oral forms.

**Working Conditions:**
- Work is performed in a clinical environment with exposure to infectious diseases and biohazardous materials.
- Occasional overtime or weekend work may be required.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Ability to Commute:

• West Palm Beach, FL 33401 (Required)

Ability to Relocate:

• West Palm Beach, FL 33401: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21