What are the responsibilities and job description for the Internal Service Writer position at West Palm Nissan?
Description of the role:
The Internal Service Writer at West Palm Nissan will be responsible for ensuring efficient communication between customers and the service department. This role plays a critical part in maintaining customer satisfaction and service quality.
Responsibilities:
- Receive customers and determine their service needs
- Provide cost estimates and timeframes for services
- Communicate with technicians to ensure timely completion of services
- Document service requests and maintain customer records
- Resolve any customer complaints or concerns
Requirements:
- Prior experience in a customer service role
- Knowledge of automotive maintenance and repair
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent
Benefits:
- Competitive salary: $60,000.00 - $75,000.00 per year
- Health insurance, dental, and vision coverage
- Retirement savings plan
- Paid time off
- Career growth opportunities
About the Company:
West Palm Nissan is a leading automotive dealership in Riviera Beach, FL. We are dedicated to providing exceptional service to our customers and creating a positive work environment for our employees.
Salary : $60,000 - $75,000
