What are the responsibilities and job description for the Automotive Repair Specialist position at West Point Ford, Inc?
Job Description: At West Point Ford, Inc, we're looking for a highly skilled Mobile Service Technician to join our team. As a key member of our service department, you'll play a critical role in delivering exceptional customer experiences and ensuring the highest levels of quality and efficiency in our repairs and maintenance work.
">About Our Team: Our team is dedicated to providing outstanding service to our customers, employees, and the community. We're committed to creating a positive and inclusive work environment that fosters growth, development, and success.
">Key Responsibilities:
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- Deliver exceptional customer service, responding promptly to customer needs and concerns ">
- Represent the dealership in a professional manner, engaging with diverse customers and building strong relationships ">
- Organize and prioritize tasks to ensure efficient completion of appointments and repairs ">
- Perform high-quality vehicle repairs and maintenance, adhering to manufacturer guidelines and industry best practices ">
- Collaborate with the Parts Department and Service Advisors to manage production, inventory, and customer communication ">
- Accurately document all repairs and work performed, maintaining detailed records and reports ">
- Stay up-to-date with Ford technical bulletins and complete required training to ensure expertise and proficiency ">
- Able to work in various weather conditions and operate a company vehicle safely and responsibly
Requirements: To succeed in this role, you'll need a strong background in service technician work, ASE certification, and excellent communication and organizational skills. A valid driver's license and prior experience working with technological devices are also essential.
">Why Work With Us: At West Point Ford, Inc, we offer a comprehensive benefits package, including health insurance, 401K plan, paid time off, and growth opportunities. We're committed to creating a positive and inclusive work environment that fosters growth, development, and success.
