What are the responsibilities and job description for the Mobile Service Expert position at West Point Ford, Inc?
Service Technician Job Overview: West Point Ford, Inc seeks a skilled Service Technician to provide expert-level repair and maintenance services to our customers. As a key member of our service team, you'll play a critical role in delivering exceptional customer experiences and ensuring the highest levels of quality and efficiency in our work.
">About Our Dealership: As a family-owned and operated business, we value service to our customers, employees, and the community. We're committed to creating a positive and inclusive work environment that fosters growth, development, and success.
">Main Responsibilities:
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- Provide expert-level repair and maintenance services, ensuring high-quality workmanship and attention to detail ">
- Represent the dealership in a professional manner, engaging with diverse customers and building strong relationships ">
- Organize and prioritize tasks to ensure efficient completion of appointments and repairs ">
- Collaborate with the Parts Department and Service Advisors to manage production, inventory, and customer communication ">
- Accurately document all repairs and work performed, maintaining detailed records and reports ">
- Stay up-to-date with Ford technical bulletins and complete required training to ensure expertise and proficiency ">
- Able to work in various weather conditions and operate a company vehicle safely and responsibly
Essential Qualifications: To be successful in this role, you must have a strong background in service technician work, ASE certification, and excellent communication and organizational skills. Prior experience working with technological devices and a valid driver's license are also essential.
">Benefits Package: At West Point Ford, Inc, we offer a comprehensive benefits package, including health insurance, 401K plan, paid time off, and growth opportunities. We're committed to creating a positive and inclusive work environment that fosters growth, development, and success.
