What are the responsibilities and job description for the Mobile Service Technician position at West Point Ford, Inc?
We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background and be ASE certified. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Responsibilities:
Provide an exceptional customer experience to drive loyalty
Engage with many different customers each day and represent the dealership
Organize and prepare for the day’s appointments
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly
Qualifications:
Detail-oriented and organized
Valid driver license
ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
Service Technician experience preferred
Strong use of technological devices including tablets
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
