What are the responsibilities and job description for the Counter Help position at West Quincy Pawn?
Overview
We are seeking enthusiastic and dedicated Counter Help to join our West Quincy Pawn team. The ideal candidate will be passionate about providing exceptional customer service, maintaining a clean and organized workspace, and assisting customers with their buying, selling, and loan needs. This role involves interacting with customers, handling transactions, and ensuring smooth daily operations at the shop.
Responsibilities
- Greet customers warmly and assist with inquiries about buying, selling, or pawning items.
- Maintain cleanliness and organization of the counter area and display cases.
- Assist in inventory management, including receiving, pricing, and displaying items.
- Provide knowledgeable recommendations to customers about available products and services.
- Perform basic appraisals of items brought in for sale or pawn (training provided).
- Handle customer inquiries and resolve issues promptly to ensure satisfaction.
- Collaborate with team members to ensure efficient service during busy periods.
Skills
- Strong customer service skills with a friendly and approachable demeanor.
- Experience in retail or customer-facing roles is preferred but not required.
- Basic computer skills.
- Basic math skills for handling cash transactions and valuing items.
- Attention to detail in inspecting and managing inventory.
- Ability to multitask and manage time effectively in a dynamic environment.
- Strong communication skills and a willingness to learn.
How to Apply
If you’re interested in joining our team, please apply in person at West Quincy Pawn. We look forward to meeting you!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 10 – 20 per week
Shift:
- Day shift
Work Location: In person
Salary : $15