What are the responsibilities and job description for the Vice President of Division Operations position at West Shore Home?
We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
As our nationwide growth accelerates, our Operations Team plays a key role in driving forward our mission of Bringing Happiness to Every Home®.
As a Vice President of Division Operations at West Shore Home®, we must operate at an above average pace to meet our mission. West Shore Home operates at its best when every employee works to achieve their individual potential.
What You’ll Contribute
In this role, you can expect to:
Strategic Leadership:
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:
We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.
We’ve got you covered with:
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
#RHPC
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
As our nationwide growth accelerates, our Operations Team plays a key role in driving forward our mission of Bringing Happiness to Every Home®.
As a Vice President of Division Operations at West Shore Home®, we must operate at an above average pace to meet our mission. West Shore Home operates at its best when every employee works to achieve their individual potential.
What You’ll Contribute
In this role, you can expect to:
Strategic Leadership:
- Develop and implement the division’s strategic business plan, ensuring alignment with corporate objectives.
- Analyze market trends, competitive landscape, and customer needs to identify growth and improvement opportunities.
- Collaborate with peers and corporate leadership to ensure effective communication and alignment on strategies
- Oversee the division’s profits and losses (P&L), ensuring revenue and profitability targets are met or exceeded.
- Develop accurate revenue forecasts and budget plans in alignment with corporate goals.
- Drive sales performance by setting ambitious yet achievable revenue targets across branches within assigned division.
- Oversee branch-level sales strategies, ensuring alignment with division-wide goals.
- Standardize and optimize branch operations, including inventory management, resource allocation, and process efficiency.
- Develop and track key performance indicators (KPIs) to monitor operational performance, quality control, and customer service
- Champion a customer-centric approach in all branch operations to enhance the customer experience.
- Ensure compliance across division with Company policies, industry standards, and local, state, and federal regulations.
- Serve as the primary liaison between branch operations and executive leadership, ensuring effective communication and alignment.
- Partner with Marketing, Finance, and Human Resources (HR) teams to support branch initiatives and resolve challenges.
- Develop and execute a robust succession plan in alignment with West Shore Home leadership principles.
- Complete special projects as assigned by the CRO, ensuring timely and high-quality execution.
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:
- The urgency to address any issues within the division proactively as they arise.
- Proven success in achieving and reporting KPIs and measuring employee performance
- Strong leadership capabilities with a focus on team success & employee engagement
- A commitment to continual improvement, both individually and within the team
- Bachelor’s degree or equivalent work experience required; MBA preferred.
- Minimum 10 years of experience leading geographically diverse team to hit metrics and KPIs; prior construction industry experience is preferred.
- Demonstrated experience leading a multi-location business unit exceeding $200 million in annual revenue or demonstrated experience leading large scale organizations preferred.
- Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication.
We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.
We’ve got you covered with:
- Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
- 401K retirement plan with company match
- Paid holidays and paid time off (PTO)
- Continued training & leadership development opportunities
- Unlimited professional and personal growth potential
- Exempt role with varying hours as needed to meet the needs of the business, in office and in the field.
- May require travel up to 75% but could be less based on the needs of the business.
- Location: Remote, will oversee Birmingham, AL, Atlanta, GA, Greenville, SC, Columbia, SC, Myrtle Beach, SC, Charleston, SC, Jacksonville, FL, Ocala, FL, Orlando, FL, Tampa, FL.
- Seniority Level: Senior Level
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
#RHPC
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Salary : $200
