What are the responsibilities and job description for the Operations Administrator - Full Time position at West Shore?
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories : Leadership, Purpose & Values, and Compensation & Benefits.
As our nationwide growth accelerates, our Operations team in Denver, CO plays a key role in driving forward our mission of Bringing Happiness to Every Home® by delivering a five-star experience for our customers who require a post-installation service.
As an Operations Administrator at West Shore Home®, you will contribute to this mission by supporting several business functions and handling all administrative tasks for the office. You will report directly to our General Manager and work closely with the local Installation & Sales Managers, as well as the Operations Administrative Manager.
Why Work at West Shore Home?
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories : Leadership, Purpose & Values, and Compensation & Benefits.
What You'll Contribute
In this role, you can expect to :
- Order requested supplies for the office, sales team, and management
- Maintain the overall appearance of the showroom and common areas
- Process customer payments via check scanner, online portals or online credit cards
- Greet all customers, applicants and vendors as they arrive
- Arrange travel and per diem, as needed
- Onboarding new hires on first day of orientation
- Serve as the main point of contact fo vendors and Facility Manager
What It Takes to Succeed
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We'll provide you with the training and tools to set you up for success, and we hope that you'll bring :
We Invest in YOU
We believe that when employees know they are valued and safe, they'll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us.
We've got you covered with :
More to Know
Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal - becoming America's Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
