What are the responsibilities and job description for the Resident Services Manager position at West Shore?
Are you passionate about creating a vibrant, resident-focused community? Do you excel at building relationships and enhancing resident satisfaction? Sovereign Apartments, a premier multifamily community in North Port, FL is looking for a Resident Services Manager to join our dynamic team!
What You’ll Do:
- Drive Resident Retention: Build strong connections with residents to foster a sense of community and ensure long-term satisfaction.
- Manage Renewals: Collaborate with the leasing team to handle lease renewals, ensuring a seamless process for our residents.
- Plan & Execute Resident Events: Create and host engaging events that enhance the resident experience and bring the community together.
- Support Day-to-Day Operations: Act as a point of contact for resident inquiries and work closely with the property management team to address needs promptly and professionally.
What We’re Looking For:
- Exceptional communication and interpersonal skills.
- Experience in resident relations, customer service, or property management.
- A creative mindset for planning events and initiatives that resonate with residents.
- Strong organizational and multitasking abilities.
- A team player with a proactive and positive attitude.
