Job Description
Job Description
WSFSSH MISSION STATEMENT
The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods.
Job Summary
Under the direct supervision of the director of the building, the superintendent is responsible for ensuring the overall maintenance functionality and cleanliness of the property while supervising housekeeping staff to ensure all units and common areas are kept in pristine condition for residents and staff. Supervise and manage the porters and housekeeping staff to ensure cleanliness standards are met. Developed cleaning schedule and assigned daily tasks to all staff, provide training on proper cleaning techniques, and safety protocols and use of cleaning equipment. Inspect clean areas regularly to ensure quality standards are upheld. Address any complaints or concerns related to housekeeping and maintenance promptly and professionally. The superintendent must demonstrate a consistent ability to be flexible to the changing daily needs of the community and to prioritize effectively. Additionally, the Superintendent will directly supervise the porters and housekeeping staff and will coordinate and collaborate with all the building and WSFSSH staff to create and maintain an environment of respect and compassion, which enhances the dignity and safety of the residents, staff, and visitors.
JOB DUTIES & RESPONSIBILITES
SUPERVISION :
- Coordinate and collaborate with all heads of department to maintain a clean and safe building.
- Directly supervise handy man, porter and housekeeping staff, with the goal of building strong, and solid teamwork, to ensure that required tasks are consistently and fully completed and needs that arise are addressed in a timely, safe, and effective manner
- Ensure that all cleaning, maintenance and custodial work in the building is being done properly and in a timely manner
- Ensure that all tenant work requests are responded to within 24 hours, however, in case of emergency, ensure that the situation is addressed immediately.
DOCUMENTATION :
The superintendent must submit to management the following :
Written requests for janitorial, maintenance, and repair supplies when neededSuperintendent Weekly Report with attached completed work request ordersDaily maintenance log reportJanitorial supplies inventory listApartment appliance lists with model and serial numbersFire extinguisher and smoke / carbon detector location listsExhaust fan location listProvide a weekly heating report and follow up on heat complaints during the heating season months (October 1st-May 31st).Report any incidents damages or violations to property managerassist with procurement of cleaning and maintenance suppliesmaintain accurate records of maintenance and cleaning activitiesMAINTENANCE :
Prepare vacant apartments (within thirty (30) days) for occupancyEnsure that needed Painting, Carpentry, Plumbing, Electrical, Heating, Ventilation and Air Conditioning tasks (repairs, upgrades, cleaning, basic maintenance) are performed in a competent and timely mannerMaintain grease trapsStrip and wax floorsPerform minor repairs on small appliances, including roof fans, air-conditioners, stoves, refrigerators, etc.Implement energy and water conservation projects as mandated by owner / management.EQUIPMENT :
Ensure that all operating equipment is maintained properly and implement procedures in the event of equipment malfunctioning.Perform preventive maintenance checks on all machinery and report any defects and preventive measures to management; also, monitor, and ensure that proper preventive maintenance tasks are being performed thoroughly as prescribed, and on schedule.Observe water, electrical meters, and boiler system gauges to ensure proper operation, and report any malfunctions to management.Liaison with service contractors i.e. (heating system, generator, elevator, compactor, laundry machines, and fire alarm system) when necessary, in case of break-down or emergencies.GARBAGE :
Assure proper on-site recycling procedures that the building complies with all mandated recycling programs.Assure that all staff handling garbage follow appropriate procedures and wear protective attire i.e. goggles, gloves, rubber apron, steel toe boots.Ensure the proper functioning and cleanliness of the compactors chute.Ensure that the garbage is bagged properly according to sanitation codes, and that garbage and recycling items are set out for pickup as scheduled.CODE COMPLIANCE :
Assist with all code compliance items, with the goal of maintaining consistent and complete compliance with all code requirements, and company policiesProvide building access to all Government agencies, accompany them on inspection, and report any issues or deficiencies immediately to management.Monitor tags on fire extinguishers and any other fire safety equipment and report any deficiencies to management.BUILDING AND GROUNDS :
Ensure that all glass windows and exit doors are clean and free of obstruction. In addition, ensure that doors are self-closing and windows open and close properly.Ensure that common areas inside and outside the building are smoke free, clean, and free of hazards.Ensure that areas in front of the building, including sidewalks, are safe and free of graffiti, debris and other hazards.Ensure that grounds / garden / backyard and parking lot areas are clean, well maintained, and free of debris.Assure that snow removal is done in a timely manner; maintain sidewalks free of ice and slipping hazards.OTHER :
Superintendent is required to wear the company’s uniform, and to always maintain a neat and clean appearance.Work as a member of a team to establish and maintain high level of care and respect for and communication with residentsWork cooperatively with other staff membersShare information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy.Attend training sessions and conferences as required for enhancement of job skillsImplement emergency procedures as necessarySubmit all required reports in a complete and timely mannerAssist with other duties as directedREQUIRED KNOWELDGE SKILLS & ABILITIES
Experience working with persons with seniors and / or individuals with special needs is preferredAble to work in a multicultural and diverse environmentAble to perform job responsibilitiesREQUIRED & PREFERRED EDUCATION, EXPERIENCE AND CREDENTIALS
GED or High School DiplomaMinimum of 5 years of experience in building maintenance, preferably as a SuperintendentMinimum of 5 experience and / or training in painting, boiler maintenance, electrical, plumbing, air conditioningPrefer person holding Sprinkler and Stand-Pipe Certificate, Certificate of Competency from HPD, and a Boiler License.Ability to repair small appliances and some carpentry experienceThe S12 and S95 certificates are required upon hiring.We preferred for you to get your S13, and F01 certificates before the 90-day probation period ends.PHYSICAL REQUIREMENTS
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and / or extended walking and standing. This role may also require uniforms and / or usage of Personal Protective Equipment (PPE).Must be able to lift a minimum of at least 25 lbs.Must be able to stand for extended periods of time.Benefit Overview
Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time.
EEO Policy or Statement
WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
Monday - Friday 9am- 5pm
35 hour work week)
