Quality Control Administrative Assistance

West Star is the fastest-growing maintenance repair organization in the industry, and we recognize that this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

What you can expect as a Quality Control Administrative Assistant at West Star:

This position provides administrative support for the Quality Control department and Service Hub Management. It requires strong organization and attention to detail, intermediate to advanced knowledge of Office 365 applications (i.e., Word, Outlook, Excel, PowerPoint, and others), and strong interpersonal skills. One of the main duties of this position will be reviewing work orders for completion, accuracy, and proper documentation. However, job duties may vary each day.

You will be ESSENTIAL to many FUNCTIONS, including:

• Maintaining and updating the schedule for QC personnel as required.
• Assisting the Quality Control Inspectors with aircraft logbook entry creation, collecting, verifying, and organizing all necessary documentation for the completion of work order packages.
• Reviewing work orders for completion, accuracy, and proper documentation.
• Organizing maintenance documentation into an established standardized format for ease of review.
• Data entry into the Corridor Aviation Maintenance Program and other databases.
• Maintaining and updating roster data.
• Assisting with tool and equipment inventory control and calibration.
• Being thoroughly familiar with the Repair Station Quality Manual.
• Fostering and maintaining professional relationships with customers and fleet operators, coworkers, suppliers, vendors, and others.
• Assisting the Quality Control Inspectors with pre- and post-delivery inventories, log entry creation, and data entry as needed.
• Word processing and preparation of letters and other documents assigned.
• Communicating effectively (i.e., speaking, writing, reading) in English.
• Performing additional duties as needed by the Quality Manager and Service Hub Management.

What you’ll need to bring with you:

Your Education

A high school diploma or equivalent.

A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience

Prior experience reviewing aircraft maintenance records is preferred.

2 years of office administration experience, preferably with Corridor Aviation software.

Word processing, typing, and 10-key by touch are required.

Your Initiative:We’re looking for team players who are self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common. This person will need to have strong attention to detail, be well-organized, and be able to prioritize workload efficiently.

Your Sense of Responsibility:

Attend work every day as scheduled, including overtime and weekend assignments.

Be able to travel, work weekends, overtime, and any shift as required.

Notify the supervisor in advance of a shift starting if unable to work.

Must have reliable transportation to get to work every day.

Must perform all work in accordance with Federal Aviation Administration guidelines.

Follow all company and safety rules during the performance of duties.

Maintain customer-oriented work habits.

Other Particulars:

Physical Requirements

Lift at least 10 lbs.

Routine walking, bending, and sitting.

Sit at a desk and/or computer for extended intervals.

Walk short distances routinely.

Routine or repetitive physical motion with arms and hands.

Basic personal computer operations.

Mental Requirements

Understanding and implementation of regulations and guidelines.

Professionally work with others.

Must be able to input and retrieve information from computers.

Experience with Microsoft products, especially Outlook, Word, and Excel spreadsheets.

Work independently with minimal supervision.

Working Conditions

Industrial office environment.

Work in a flexible office space environment and from home/remote when necessary.

Equipment Used

Office equipment includes copiers, printers, scanners, etc.

Personal computer operates with Windows, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, and various other programs.

The list above includes the main items for this job position to be successful but is not limited to other tasks that may arise over time. The person applying for this position must understand that the objectives, responsibilities, and requirements could change for the better success of the company and the individual.

West Star Aviation is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.