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Care Co-ordinator - Horsham Hospital

West Sussex County Council
Horsham, PA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/7/2025

About The Job

Salary :  starting at Grade 6 (£26,409 to £27,711) per annum, with the opportunity to progress to Grade 7 (£28,624 to £31,067 per annum) after 12 months and formal assessment by team manager.

Working Pattern :  Full-time (37 hours per week) Working Monday and Friday (09 : 00 to 17 : 30)

Contract Type :   Permanent

Location :  Horsham Hospital

Make your next career move one that cares for others and makes a real difference to people's lives. We’re looking for a Care Coordinator to deliver and provide high quality, fast paced support. You will work alongside our social work and health care colleagues responsible for delivering a statutory social work service and NHS service.

As a Coordinator, you will :

  • Make initial contact with customers, gathering information relevant to their health and social care needs, signposting where relevant to other agencies.
  • Ensure a prompt response to crisis referrals and coordinate interventions ensuring that referrals are made promptly to other services to prevent unnecessary hospital admissions.
  • Coordinate incoming referrals, triage, or signpost away referrals and present triaged referrals to the weekly Multidisciplinary Teams (MDT’s).
  • Be IT literate and confident working across different IT platforms / systems

Are you confident in your ability to work independently and using your own initiative where appropriate? If so, take a look at the attached job description and see if you have the skills, qualifications, and experience to be Coordinator in Adults and Health directorate!

The nearest train station is Horsham (HRH) and there is a good bus service in the local area for those who don’t drive or prefer not to as parking can be difficult.

Experience and Skills

Please ensure you cover the key skills and qualifications / experience points listed below with examples as they are the criteria your application will be short listed against.

Key Skills :

  • Ability to analyse and interpret complex information and prioritise needs in order to make recommendations / decisions which will have a positive outcome.
  • Ability to work in a multi-agency environment in order to deliver a service to others.
  • Ability to communicate, both verbally and in writing, complicated or sensitive information to a range of audiences to achieve positive outcomes. In particular, to be able to communicate clearly with customers reflecting the service objectives and standards.
  • Ability to prioritise and manage a workload with competing deadlines and in line with performance indicators and targets.
  • Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.
  • Qualifications and / or experience :

  • GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
  • NVQ Level 3 in Care - Desirable
  • An awareness of the policies, practices and procedures in relation to Social Work.
  • An understanding of the role as part of the wider community and voluntary sector.
  • Experience of providing support / working with people in a Social Care or Health environment.
  • Experience of forming effective working relationships within a multi-agency setting.
  • Experience of providing advice and guidance to others.
  • Experience of applying relevant legislation, policies and procedures to individual pieces of work.
  • Experience of recording sensitive and confidential information on IT systems.
  • Rewards and Benefits

    For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our page.

    Salary : $26,409 - $27,711

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