What are the responsibilities and job description for the Clinical Manager - (CMU) position at West Tennessee Healthcare?
Category:
RN
City:
Jackson
State:
Tennessee
Shift:
12 - Night (United States of America)
Job Description Summary:
JOB SUMMARY/SCOPE OF RESPONSIBILITY:Under the direction of the Centralized Monitoring Unit (CMU) Director, responsible for overseeing routine daily operations of CMU. Supervises all cardiac monitor technicians in the CMU, assists with scheduling, and conflict resolution as needed. Is engaged in providing uncompromised safety, superior quality, memorable customer experiences and financial stewardship by effectively and efficiently supervising the operations over the cardiac monitor technicians. Employee is subject to call back and overtime as required by the hospital.
ESSENTIAL JOB FUNCTIONS:
Assigns and supervises cardiac monitoring technicians according to shift needs. Motivates, coaches, provides feedback, and support of daily operations and projects or goals to ensure meeting the objectives of the CMU. Works with the CMU Director to provide supervision of onboarding, orientation and ongoing education for team members, both in the classroom and live patient care environment. Ensures the team is providing quality, accurate work and utilizing effective time management. Participates in training, evaluates employee performance, and participates in counseling, reprimands, disciplinary actions, and dismissals for assigned personnel. Responds to monitored patient emergencies appropriately according to established escalation standards. Oversees the maintenance of daily CMU reports and logs as indicated, collecting information entered by staff in a timely and accurate manner for review. Ensures each monitor tech saves and documents rhythm strips as per patient monitoring policy. Accurately identifies and reports arrhythmias to nursing staff, facilitating communication to nursing units in a timely manner. Ensures each monitor tech initiates monitor set-up and maintains monitoring equipment. Performs quality audits on monitor techs to ensure compliance with policies, procedures, and safety. Responds to complaints and incidents, conducts investigations, takes corrective action, and prepares documentation. Evaluates, recommends, and orders adequate supplies and equipment necessary for delivery of quality patient care. Evaluates, interprets, and implements hospital and nursing policies and procedures for CMU and recommends changes as needed. Recommends process and continuous quality improvements to the Director as needed. Provides clinical and classroom instruction for CMU as necessary to include staff teaching and discharge planning. Performs related responsibilities as required or directed.
JOB SPECIFICATIONS:
EDUCATION:
- Completion of a diploma, associate, or baccalaureate degree in nursing required. BSN preferred.
- Additional educational preparation in administrative techniques is desirable. Previous management experience preferred.
LICENSURE, REGISTRATION, CERTIFICATION:
- Current licensure as a Registered Nurse as approved by the Tennessee Board of Nursing for practice in the state of Tennessee.
- Responsible for Continuing Education Units annually.
- BLS certification required, and must remain current while in this position.
- ACLS certification preferred.
- Certification in area of clinical expertise by recognized authoritative agency desirable.
- Additional certifications/competencies may be required at department discretion.
EXPERIENCE:
- At least 2 years of continuous cardiac monitor experience and proven strong cardiac telemetry experience is required. Prefer a minimum of 3 years of hospital experience.
KNOWLEDGE, SKILLS AND ABILITIES:
- Skill and proficiency in the principles, concepts, and techniques of the nursing profession as normally acquired through the completion of a diploma, associate, or baccalaureate degree in nursing.
- Knowledge of Windows computer environment and use of database information and knowledge of Microsoft Office Suite preferred.
- EPIC experience preferred.
- Ability to prioritize and organize workload to maximize quality, value, and service.
- Proven critical thinking skills and initiative
INTERPERSONAL REQUIREMENTS:
- Communication skills needed for frequent contact with unit staff, medical staff, administration, other hospital departments, and community agencies.
- Assists in building rapport with floor nurses in all facilities the CMU monitors and other departments within the West Tennessee Healthcare system.
- Relates effectively to patients and their families as needed.
- Uses proper channels of communication.
- Demonstrates openness to hearing diverse ideas and thoughts, creating a sense of inclusivity and encourages collaboration across department team members.
- Contributes to a positive work environment and the overall team effort of the department.
DIRECTION/SUPERVISION REQUIREMENTS:
- Assigns, monitors, and evaluates the performance of CMU staff.
- Serves as a role model.
- Demonstrates leadership and teaching ability.
PHYSICAL DEMANDS:
- Maintains good physical and emotional well-being.
- Ability to perform frequent moderate to heavy lifting of supplies and equipment up to 20 pounds with or without assistance.
- Prolonged periods of sitting, standing, and walking on a continuous basis.
- Requires extended periods of viewing computer with time at workstation
- Visual acuity and hand-eye coordination to perform required tasks
- May require travel to various facilities within and beyond county perimeter, may require use of personal vehicle.
ENVIRONMENTAL CONDITIONS:
- May be exposed to communicable diseases and bio-hazardous materials.
- Will be exposed to inside work environments with varied temperatures, air quality, lighting and/or other moderate noise from equipment.
NONDISCRIMINATION NOTICE STATEMENT
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
