Director of Membership Development

The West Texas Home Builders Association (WTHBA) seeks a highly organized and detail-oriented Director of Membership to join our team. This full-time in-person position is vital to the membership management of our organization, supporting its mission of serving members and providing value-based events opportunities for the membership as a whole. 

Role Overview: Impact our company by applying generally accepted accounting principles with excellence and integrity and providing accurate and timely accounting procedures accomplished through teamwork, while maintaining a growth mindset. 

Core Functions

 Membership Management

• Develop and implement strategies to attract, recruit, and onboard new members.
• Maintain ongoing communication with current members to ensure satisfaction and engagement.
• Act as the primary point of contact for membership inquiries, resolving issues promptly.

Membership Data Management

• Maintain accurate and up-to-date records of member information using the association’s database system and NAHB’s WMS. 
• Analyze membership data to identify trends, opportunities, and challenges.
• Generate regular membership reports for the CEO and Board of Directors, including trends in recruitment, retention, and demographics.

Membership Retention Efforts

• Design and execute initiatives to improve member retention rates, including renewal campaigns and personalized engagement efforts.
• Coordinate member feedback mechanisms (e.g., surveys, interviews) to assess satisfaction and identify areas for improvement.
• Collaborate with other departments to ensure member needs are integrated into association programming and offerings.

Membership Events Coordination

• Plan and execute member-focused events such as networking sessions, educational workshops, and appreciation activities.
• Partner with the events or marketing teams to promote attendance and engagement.
• Evaluate the success of membership events and implement improvements based on feedback.

Collaboration and Cross-Functional Support

• Work closely with marketing, communications, and program teams to align membership goals with broader association objectives.
• Contribute to the development of member-focused marketing materials, including newsletters, brochures, and social media content.

Other Duties as Assigned

• Support the executive leadership team with special projects related to the association's strategic goals.
• Stay informed about industry trends and best practices in membership management to bring innovative ideas to the association.

• Competitive salary, dependent upon experience.
• Comprehensive benefits package including but not limited to paid time off policy; Designated remote work days; Insurance package including health, vision, and dental insurance; Phone Stipend; Vehicle Stipend; and Retirement Match. 

Candidates are encouraged to submit a cover letter and resume to Victoria@wthba.com. Applications will be reviewed as received.