What are the responsibilities and job description for the Surgical Scheduling Specialist position at West Texas Retina Consultants?
Job Description
The Surgical Scheduling Specialist is responsible for coordinating the scheduling of patients for surgery procedures at West Texas Retina Consultants. This includes ensuring accurate and timely processing of surgical paperwork, maintaining patient confidentiality, and providing excellent customer service.
Responsibilities:
- Coordinate patient scheduling for surgery procedures, including obtaining necessary insurance pre-authorizations
- Process and maintain accurate records of patient information, including demographic data and medical history
- Communicate effectively with patients, physicians, and staff members to ensure smooth scheduling processes
- Participate in quality improvement initiatives to optimize patient satisfaction and outcomes
Requirements
To excel in this role, you should possess the following skills and qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1 year of experience in customer service or a related field
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
