What are the responsibilities and job description for the Bank Teller position at West Texas State Bank?
Summary: Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each customer. Keeps proper cash supply on hand and prepares daily proof records while maintaining an acceptable difference records. Identifies potential customer needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.
Job functions:
· Good customer service skills
· Provides efficient and courteous customer service; addresses customer inquiries, performs cash receipt and payment services and promotes all bank products and services.
· Performs all teller functions including, but not limited to, processing deposits, withdrawals, transfers and loan payments, sale of cashier’s checks, money orders, etc.
· Maintains accurate records of all transactions - prepares/processes cash receipt and payment service-related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
· Demonstrates high level of accuracy and efficiency when conducting Customer transactions.
· Ensure that an economical amount of cash is on-hand in vault and at teller stations to meet Customer demands.
· Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
· Responsible for vault, daily controls of cash in vault and distribute daily cash to other tellers.
· Understands the bank’s security policies and procedures, assists in opening and closing procedures and maintaining codes, alarm function, cameras, cash controls and other opening/closing related activities.
· Actively promotes the bank’s products and services and identifies opportunities for cross-selling and directs clients to appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
· Performs other related duties as assigned.
Position requirements:
· High school degree or equivalent (GED).
· 1 years of previous Teller experience. Two or more years of heavy cashiering experience may be substituted for Teller experience.
· Knowledge of bank products, services, policies and procedures.
· Proficiency with personal computers and other banking equipment.
· Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.
Key Qualifications:
· Knowledgeable on Bank Teller responsibilities and policies.
· Polite, courteous, and respectful to all internal and external clients.
· Excellent communication and customer service skills.
Job Type: Full-time/ Part-time
Benefits:
· 401(k)
· 401(k) matching
· Dental insurance
· Health insurance
· Life insurance
· Paid time off
Vision insurance
Schedule:
· Day shift (as early as 7:00 am no later than 6:30 p.m.)
Job Types: Full-time, Part-time
Pay: $14.00 - $15.91 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Bereavement leave
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Commute:
- Odessa, TX 79763 (Required)
Ability to Relocate:
- Odessa, TX 79763: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16