What are the responsibilities and job description for the Service Advisor position at West Town Monona Tire?
Join Our Team at West Town Monona Tire: Automotive Service Advisor - Rare Opportunity!
Are you a customer-focused professional with a passion for the automotive industry? West Town Monona Tire, a well-established and family-owned business in Madison, WI, is actively seeking a dynamic Automotive Service Advisor to join our team.
Why Join Us?
- Competitive Salaries: Enjoy one of the most competitive salary packages in the industry.
- Work-Life Balance: Benefit from a Monday-Friday schedule with no weekends, allowing for a healthy work-life balance.
- Comprehensive Benefits: Our package includes paid time off, holidays, sick days, and a 401(k) match, ensuring your well-being and financial security.
- Career Growth: West Town Monona Tire values professional development, offering ample opportunities for career growth within our organization.
Key Responsibilities:
As an Automotive Service Advisor, your role includes:
- Customer Communication: Listen to customer concerns attentively and accurately document them for our skilled technicians.
- Vehicle Inspections: Perform detailed vehicle walk-arounds to identify additional service needs, ensuring comprehensive assessments.
- Estimate Preparation: Prepare accurate service estimates for customers, detailing recommended repairs and associated costs.
- Documentation: Maintain detailed and organized records of customer interactions, repairs, and service history.
- Repair Coordination: Efficiently coordinate with technicians to prioritize and ensure the timely completion of repairs.
- Status Updates: Keep customers informed of their vehicle's status and promptly communicate any changes to the estimated completion time.
- Customer Satisfaction: Provide exceptional customer service, addressing inquiries and ensuring a positive service experience.
Qualifications:
- Previous experience as an Automotive Service Advisor preferred but not necessary.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
Additional Benefits:
- Paid Time Off (PTO)
- Holidays and Sick Days
- 401(k) Match
- Monday - Friday No Weekends!
How to Apply:
If you are a motivated and customer-oriented individual seeking a fulfilling career as an Automotive Service Advisor, we want to hear from you! Submit your resume!
Join West Town Monona Tire and be part of a team that values excellence in customer service and is committed to providing a positive and rewarding work environment.
West Town Monona Tire is an equal opportunity employer.
Job Type: Full-time
Pay: $65,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- No weekends
Ability to Relocate:
- Madison, WI 53719: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $120,000