Court Clerk

Description

Clerks perform a variety of duties related to the court process. Responsibilities can include data entry, answering phones, dealing with the public at the front windows, processing the collection of fines and payments, computer work using court programs, accounting and working with court financial matters, document scanning, handling government records, working in-court and preparing paperwork for attorneys, judges and defendants, and other general clerical duties.

Starting Pay: $19.60 per hour

FLSA Status: Non-Exempt

Schedule: Full-time, 40-hours per week, Monday - Thursday (10 AM - 6 PM) and Friday (9 AM - 5 PM)

Benefits: Full benefits; health, dental, and life insurance, paid time off and paid holidays, vision reimbursement plan

Retirement: Utah Retirement Systems, Pension and/or 401(k)

Posting Close Date: May close any time after January 28th, 2025

Essential Duties and Responsibilities

• Court clerks handle telephone calls from the public, from other court and government agencies, from attorneys, and from defendants who contact the court regarding traffic and criminal matters.
• Clerks must be able to answer questions from many sources regarding the court process and criminal procedures.
• Clerks must prepare documents and letters for judges, attorneys and defendants regarding court matters.
• Correspondence with many individuals and /or government agencies regarding court calendars, outstanding warrants, and other information is a regular duty.
• Computer ability is required as the court uses several court programs which also include state and federal criminal history information.
• Computer use is a constant activity and ability to use computers is needed.
• Clerks are involved with preparing criminal and traffic case files, case monitoring, and are involved with docketing all case activity.
• Monitoring warrants, probation, counseling, and other court ordered requirements is a regular duty.
• Clerks are involved daily in financial transactions according to assignment.
• Clerks must be able to account for all financial transactions regarding the payment of fines and other payments made to the court.
• Payments are received in person, by mail, and over the phone, and clerks must be able to understand the use of credit card payments and process.
• Clerk/Cashiers receive money at the front windows as one of their main duties.
• Clerks also assist defendants in setting up payment plans for their cases, giving extensions for payment of fines and completing other probation requirements.
• Clerks are involved in dealing with traffic violators and are involved in trying to resolve cases or set matters for court hearings.
• Some clerks are responsible for meeting with those who receive citations and in dealing with the public who are sometimes irate and argumentative.
• Clerks are responsible for managing conflict and in some cases high emotion situations.
• Clerks are assigned to different responsibilities within the court, and assignments can be changed whenever the need arises.
• Clerks must be flexible and able to adapt to change.
• Clerks may be given a variety of duties according to the needs of the court.

Advancement Opportunities

Career growth may be achieved through gained experience, skill, certification (if applicable), and demonstrated ability. Promotional opportunities are not guaranteed.

• Court Clerk II
• Court Clerk III

Requirements

• Demonstrated proficiency in the use of personal computers to accurately enter and retrieve data.
• Proficiency with ten-key, printers and telephone systems.
• Verified type speed of 40 wpm is required.
• Ability to provide accurate, timely customer service and to professionally deal with the general public.
• Establish and maintain effective working relationships with other court employees and other departments within the City.
• Tact and judgment are required to deal with and communicate with the public.
• Well developed sense of strategy and timing.
• Ability to be sensitive to confidential information.
• Good communication skills.
• Must be dependable and able to work with minimal supervision.

Education and/or Experience

• Graduation from a standard senior high school or equivalent.
• At least 1 year of experience performing office duties in a high public contact environment.

Language Skills

• Must be able to communicate effectively in English both verbally and in writing.
• Bi-lingual in Spanish preferred.

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands and fingers; reach with hands and arms; and talk or hear.
• The employee is required to stand, walk, sit and perform duties involving repetition.
• The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

• Indoor environment.
• Light physical effort in an office setting.
• Considerable exposure to stress as a result of the high volume of inputting data from citations and from other sources of court paperwork.
• Stress is also involved in dealing with the public who are at times angry and hostile.
• Occasional unconventional hours as required.

Salary : $20