What are the responsibilities and job description for the Supervisor, United Linen Services position at West Virginia University Hospital?
Supervise the day-to-day operation of United Linen
Services including scheduling, task assignments, training, chemical and
equipment usage. Insures that the
staffs assignments/duties are completed such that established standards of
cleanliness and productivity are adhered to.
MINIMUM
QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
High school diploma or equivalent.
EXPERIENCE:
1.
Two years experience in a
management/supervisory capacity.
PREFERRED
QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
Associates Degree in Business
Administration or related field preferred.
CORE DUTIES AND RESPONSIBILITIES: The
statements described here are intended to describe the general nature of work
being performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1.
Assigns, coordinates and monitors the workflow of United Linen Services
Attendants to meet customer needs.
2.
Coordinates
coverage of all assigned areas and monitors work schedules
3.
Performs
training on new employees and annual retraining of tenured employees
4.
Ensures
the highest level of quality and cleanliness is maintained by performing
regular inspections of assigned areas
5.
Coordinates
projects and assignments with supervisors and or managers on other shifts to
insure a cohesive department
6.
Constantly
monitors work flow and makes adjustments as needed
7.
Responds to Customer needs and issues
8.
Responds
promptly and appropriately to customer complaints and follows up to insure
that corrective measures have been maintained
9.
Follows up
to insure that requested projects are completed properly
10.
Ensures
that all customer owned goods are properly sorted,
washed and finished.
11.
Ensures
that all linen shipments are complete and on time.
12.
Financial Management: Adheres to staffing guidelines and uses
overtime in an appropriate manner. Helps meet departmental expense budget.
13.
Makes
suggestions as to ways to increase productivity through the use of labor
saving equipment or supplies
14.
Completes personnel management duties for assigned staff.
15.
Consistently
ensures that ULS and hospital policies are followed
16.
Assists the
General Manager and Production Manager in conducting performance reviews
according to hospital format (45, 90, and year end)
17.
Maintains
competency of staff through cross training and in-services. Annually
evaluates competencies. Ensures that all employees complete annual CBLs on
time.
18.
Completes
bi-weekly work schedule according to needs. Adjusts staffing as needed based
on planned and unplanned employee absences. Conducts daily employee
assignments.
19.
Demonstrates
regard for the dignity, respect and safety of all patients, family members,
visitors and other hospital personnel as defined by the hospitals value
statements
20.
Displays at all times a caring and courteous attitude and represents
the hospital in a positive manner to all persons noted above
21.
Maintains confidentiality of patients in accordance with HIPPA
guidelines
22.
Promotes and contributes positively to intra and inter departmental
relationships
PHYSICAL REQUIREMENTS: The
physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Date Reviewed/Revised: August
2017
Services including scheduling, task assignments, training, chemical and
equipment usage. Insures that the
staffs assignments/duties are completed such that established standards of
cleanliness and productivity are adhered to.
MINIMUM
QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
High school diploma or equivalent.
EXPERIENCE:
1.
Two years experience in a
management/supervisory capacity.
PREFERRED
QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.
Associates Degree in Business
Administration or related field preferred.
CORE DUTIES AND RESPONSIBILITIES: The
statements described here are intended to describe the general nature of work
being performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1.
Assigns, coordinates and monitors the workflow of United Linen Services
Attendants to meet customer needs.
2.
Coordinates
coverage of all assigned areas and monitors work schedules
3.
Performs
training on new employees and annual retraining of tenured employees
4.
Ensures
the highest level of quality and cleanliness is maintained by performing
regular inspections of assigned areas
5.
Coordinates
projects and assignments with supervisors and or managers on other shifts to
insure a cohesive department
6.
Constantly
monitors work flow and makes adjustments as needed
7.
Responds to Customer needs and issues
8.
Responds
promptly and appropriately to customer complaints and follows up to insure
that corrective measures have been maintained
9.
Follows up
to insure that requested projects are completed properly
10.
Ensures
that all customer owned goods are properly sorted,
washed and finished.
11.
Ensures
that all linen shipments are complete and on time.
12.
Financial Management: Adheres to staffing guidelines and uses
overtime in an appropriate manner. Helps meet departmental expense budget.
13.
Makes
suggestions as to ways to increase productivity through the use of labor
saving equipment or supplies
14.
Completes personnel management duties for assigned staff.
15.
Consistently
ensures that ULS and hospital policies are followed
16.
Assists the
General Manager and Production Manager in conducting performance reviews
according to hospital format (45, 90, and year end)
17.
Maintains
competency of staff through cross training and in-services. Annually
evaluates competencies. Ensures that all employees complete annual CBLs on
time.
18.
Completes
bi-weekly work schedule according to needs. Adjusts staffing as needed based
on planned and unplanned employee absences. Conducts daily employee
assignments.
19.
Demonstrates
regard for the dignity, respect and safety of all patients, family members,
visitors and other hospital personnel as defined by the hospitals value
statements
20.
Displays at all times a caring and courteous attitude and represents
the hospital in a positive manner to all persons noted above
21.
Maintains confidentiality of patients in accordance with HIPPA
guidelines
22.
Promotes and contributes positively to intra and inter departmental
relationships
PHYSICAL REQUIREMENTS: The
physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Date Reviewed/Revised: August
2017
Sales Associate Supervisor
United Bank -
Bellaire, OH
Linen Attendant
WVU Medicine -
Morgantown, WV
linen attendant
West Virginia University Hospital, Inc -
Morgantown, WV
