(Hybrid) Chapter and Interest Group Support Coordinator - WVU Alumni Relations

WVU Alumni Relations is currently accepting applications for a Chapter and Interest Group Support Coordinator

About the Opportunity

The Chapter and Interest Group Support Coordinator implements and manages a program designed to provide meaningful alumni engagement, volunteer, and service opportunities for 75 chapter and interest groups around the world to enhance loyalty, dedication, and support for West Virginia University.

This position reports to the VP of Alumni Relations and collaborates with the West Virginia University Alumni Association team to engage alumni, current students, and friends of the University. This position will support the growth of chapters and interest groups, enhancing the quality and reach of relevant programming while representing the WVU brand throughout various regions.

This engagement role supports initiatives that foster high quality, life-long relationships between the University and its alumni. Primary responsibilities include the support and delivery of regional programming that will build, develop, and sustain strong relationships to increase the engagement and connection between West Virginia University and its alumni.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year
  (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

What you'll do:

• Facilitate meaningful opportunities for engagement, volunteerism and service.
• Serve as an available and flexible resource for alumni chapters and interest groups including collaboration with team members to support event marketing, board relations, chapter branding, communications, building a new group, navigating partnerships, etc.
• Responsible for managing and executing an engagement plan that encourages and fosters life-long relationships with WVU through events, volunteerism and programs.
• Collaborate with campus partners to deliver unique programming that supports lifelong engagement
• Collaborate with appropriate campus partners related to specific organizational needs identified by chapter and interest group leaders
• Recruit, train and steward alumni to serve as volunteers and leaders within regional chapters and interest groups.
• Organize and execute an annual Alumni Leaders Institute event to educate and inspire alumni chapter and interest group leaders.
• Provide support to in-person and virtual chapter and interest group events, assisting with event planning, risk management, program execution, etc..
• Collaborate with the Marketing Specialist to develop assets for chapters and interest groups.
• Facilitate ongoing training and learning opportunities for volunteer leaders, including virtual and in-person training sessions.
• Collaborate with the Marketing Specialist to develop a monthly educational newsletter to keep alumni volunteers informed and engaged.
• Collaborate with the Director of Development on volunteer fundraising efforts
• Collaborate with Marketing Specialist on necessary marketing materials related to chapter and interest group promotion.
• Assist alumni chapters and interest groups in devising roles and systems that foster active and sustainable engagement.
• Create programs and resources that support the goals and interests of alumni.
• Create a path for WVU graduates to seamlessly transition from the student to alumni community - primarily through connecting them with regional opportunities to engage with WVU alumni and friends.
• Collaborate with Marketing Specialist to communicate the success stories of chapters and interest groups to the greater alumni community.
• Collaborate with the Director of Marketing and Communications and the Marketing Specialist to uphold the WVU brand by helping chapters and interest groups to appropriately use all WVU branding and trademark materials in their communications.
• Travel to serve in a support role and as a University representative at Alumni Association, chapter and interest group events and programs.
• Provide regular reports on the status and needs of volunteer organizations to the Vice President of Alumni Relations.
• Serve as a sounding board and makes recommendations for constant improvement based on feedback from alumni leaders.
• Oversee the chapter and interest group chartering process.
• Provide support as assigned to other alumni engagement initiatives.

• Bachelor’s degree in a related field.
• A minimum of one (1) year of relevant experience.

• Demonstrated ability to organize and coordinate special events.
  
• Able to speak in public before large audiences.
  
• Able to organize resources and establish priorities.
  
• Able to provide exceptional customer service to alumni.
  
• Able to foster a team environment that values the diversity of backgrounds, talents and experiences of all members.
  
• Able to foster a collaborative team environment.
  
• Able to effectively collaborate with University partners
  
• Able to successfully engage with multiple constituencies representing diverse interests and perspectives.
  
• Able to implement projects and plans
  
• Able to interact effectively with a wide variety of people on and off-campus.
  
• Able to efficiently and effectively complete assigned tasks.
  
• Able to take initiative when opportunities are presented.
  
• Strong relationship building, communication and management skills are also required.
  
• Able to travel extensively throughout the state and region for extended days, including overnights to attend chapter meetings and Alumni Association events.
  
• Able to be available at various times, during and after working hours, to support volunteer leaders
  
• Able to work evenings, weekends and holidays as needed.
  
• Able to work with diverse populations. Experience with event planning and execution

• A valid driver's license is required for travel to Alumni Association and University events and for regularly scheduled appointments that occur on the University's campus

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.