What are the responsibilities and job description for the (Remote) Associate Applications Administrator - Information Technology Services position at West Virginia University?
Description
The Department of Information Technology Services at West Virginia University is currently accepting applications for an Associate Applications Administrator.
About the Opportunity
The Associate Application Administrator position (PT2) is a hands-on functional position with a focus on blackboard LMS (eCampus). The position is responsible for providing application administration, troubleshooting and support for ITS eWVU's Teaching and Learning application portfolio, including Blackboard Original, Blackboard Ultra, and other supported systems. This position assists with a wide scope of Teaching & Learning application support via ticketing systems, emails, and phone calls. Responsibilities include collecting data from customers, online course creation, enrollment requests, and application troubleshooting.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including :
- 37.5-hour work week
- 13 paid holidays ( staff holiday calendar )
- 24 annual leave (vacation) days per year ( employee leave )
- 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range of health insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information ? Check out retirement health insurance benefits, retirement income, and FAQ's.
- Wellness programs
What You'll Do
Qualifications
Working in higher education, online accessibility, and / or instructional / course design
Knowledge, Skills, & Abilities
Office365
About WVU
West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.
From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.
We are dedicated to creating an inclusive and engaging working environment and actively seek candidates who bring diverse ideas, approaches and experiences.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is proud to be an Equal Opportunity Employer and received an NSF ADVANCE award for gender equity. We value diversity among our faculty, staff and students and invite applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting
Feb 4, 2025
Posting Classification : Non-Classified
Exemption Status : Exempt
Benefits Eligible : Yes
Schedule
Full-time
