What are the responsibilities and job description for the Receptionist/Front Office-WV Secretary of State's Office-Kanawha Co. position at West Virginia?
JOB
***This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. If you are interested in this position, you must apply directly to the hiring agency by emailing your resume to hiring@wvsos.com by April 18, 2025.***WEST VIRGINIA SECRETARY OF STATECHARLESTON, WV (KANAWHA COUNTY)Position Title: Receptionist/Front Office Pay Range: $35,000 Job Summary: The Receptionist is the first point of contact for visitors and callers at the West Virginia Secretary of State's Office. This role is essential in ensuring a welcoming, professional, and efficient front office experience. The ideal candidate is dependable, organized, and skilled in customer service and administrative support.Key Responsibilities: Manage and update Constant Contact account, ensuring that all contacts are accurately entered and the mailing list is consistently maintained for office communications.Greet and assist visitors in a courteous and professional manner.Answer, screen, and route phone calls and emails accurately and efficiently.Maintain a clean, organized, and professional reception area.Manage incoming and outgoing correspondence, including mail and packages.Coordinate appointment scheduling and oversee meeting room calendars.Provide general administrative support to various departments as needed.Address general inquiries and resolve minor issues promptly.Assist the Administrative Assistant with tasks and projects.Serve as a backup for cashiering duties when required.Required Skills: • Strong telephone etiquette and professional communication skills.• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).• Excellent listening skills and ability to address customer and staff needs effectively.• Professional appearance, demeanor, and conduct.• Strong organizational skills with the ability to multitask.• Commitment to delivering outstanding customer service.Preferred Attributes: Ability to work both independently and collaboratively in a team environment.Proactive problem-solving skills and adaptability to changing priorities.Additional Expectations: This position requires dedication, reliability, and excellent attendance to ensure smooth daily operations. The Receptionist must be consistently present at their desk to handle phone calls, greet visitors, and assist with inquiries. Punctuality and full availability during office hours (8:30 AM – 5:00 PM, with a one-hour lunch break) are essential for providing seamless support to customers and staff. A strong commitment to professionalism and attentiveness is necessary to maintain an efficient and welcoming office environment.This role is an excellent opportunity for a detail-oriented individual who values professionalism, enjoys interacting with the public, and thrives in a structured office setting.
SUPPLEMENTAL INFORMATION
This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. Therefore, interested persons must apply directly to the hiring agency as directed above. The West Virginia Secretary of State's Office is an Equal Opportunity Employer.
***This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. If you are interested in this position, you must apply directly to the hiring agency by emailing your resume to hiring@wvsos.com by April 18, 2025.***WEST VIRGINIA SECRETARY OF STATECHARLESTON, WV (KANAWHA COUNTY)Position Title: Receptionist/Front Office Pay Range: $35,000 Job Summary: The Receptionist is the first point of contact for visitors and callers at the West Virginia Secretary of State's Office. This role is essential in ensuring a welcoming, professional, and efficient front office experience. The ideal candidate is dependable, organized, and skilled in customer service and administrative support.Key Responsibilities: Manage and update Constant Contact account, ensuring that all contacts are accurately entered and the mailing list is consistently maintained for office communications.Greet and assist visitors in a courteous and professional manner.Answer, screen, and route phone calls and emails accurately and efficiently.Maintain a clean, organized, and professional reception area.Manage incoming and outgoing correspondence, including mail and packages.Coordinate appointment scheduling and oversee meeting room calendars.Provide general administrative support to various departments as needed.Address general inquiries and resolve minor issues promptly.Assist the Administrative Assistant with tasks and projects.Serve as a backup for cashiering duties when required.Required Skills: • Strong telephone etiquette and professional communication skills.• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).• Excellent listening skills and ability to address customer and staff needs effectively.• Professional appearance, demeanor, and conduct.• Strong organizational skills with the ability to multitask.• Commitment to delivering outstanding customer service.Preferred Attributes: Ability to work both independently and collaboratively in a team environment.Proactive problem-solving skills and adaptability to changing priorities.Additional Expectations: This position requires dedication, reliability, and excellent attendance to ensure smooth daily operations. The Receptionist must be consistently present at their desk to handle phone calls, greet visitors, and assist with inquiries. Punctuality and full availability during office hours (8:30 AM – 5:00 PM, with a one-hour lunch break) are essential for providing seamless support to customers and staff. A strong commitment to professionalism and attentiveness is necessary to maintain an efficient and welcoming office environment.This role is an excellent opportunity for a detail-oriented individual who values professionalism, enjoys interacting with the public, and thrives in a structured office setting.
SUPPLEMENTAL INFORMATION
This job opportunity is not in the classified service and is not covered under the Administrative Rule of the WV Division of Personnel. Therefore, interested persons must apply directly to the hiring agency as directed above. The West Virginia Secretary of State's Office is an Equal Opportunity Employer.
Salary : $35,000
