Front End Shift Leader- Berkley 2/17/25

Description

Job Description:

Position Summary

This position will require strong management skills to run a successful and efficient front end department focused on exceptional customer service. This position will require processing monetary transactions for customers with speed and efficiency as well as assisting cashiers with customer related issues, refunds, returns, etc.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Operates a cash register, including responsibility of cash till
• Bags and packs customer purchases with care
• Coordinates breaks based on employee schedules
• Processes returns and refunds for customers, as well as rings alcohol for minors
• Responsible for maintaining and counting cash safe as well as processing cash exchanges in Huntington vault
• Stocks and maintains displays
• Maintains current knowledge of product
• Maintains clean and organized work area free of hazards
• Provides exceptional customer service
• Abides by Westborn Markets time and attendance policy
• Keeps a positive and helpful attitude during length of shift
• Performs miscellaneous job-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Demonstrates basic math skills with and without a calculator
• Ability to write legibly and read with comprehension at a level where it applies to this position
• Knowledge of current product and codes
• Ability to train new employees
• Exceptional time management and communication skills

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing, and/or walking for more than four (4) hours per day. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Qualifications