What are the responsibilities and job description for the Operations Manager position at Westbury Search Group?
Key Responsibilities:
- Champion the LeanScaper operations philosophy, embedding a culture of continuous improvement, waste elimination, and operational efficiency.
- Manage metrics, KPIs, and SOPs to monitor and improve safety, efficiency, production, and profitability.
- Oversee Divisional Managers, ensuring alignment with KPIs and company standards.
- Manage operations for all divisions, ensuring seamless service delivery and client satisfaction.
- Create and train according to standard operating procedures (SOPs) and performance metrics to align team efforts with company objectives.
- Manage Sales metrics to manage sales team performance.
- Oversee fleet maintenance and equipment management through coordination with the company mechanic.
- Recruit, train, and retain skilled team members aligned with company values and operational goals.
Qualifications:
- Proven operational management experience, preferably in landscaping, maintenance, or snow removal services.
- Demonstrated ability to develop, automate, and enforce effective systems and SOPs.
- Solid analytical skills, including KPI tracking and performance analysis.
- Excellent communication skills and collaborative team mindset.
- Strong leadership, organizational, and problem-solving skills.
- A familiarity with LeanScaper and Mark Bradley's methodologies (or similar Lean-based operational systems) is a plus.
Compensation and Benefits:
- Salary range: $80,000 - $120,000 annually, dependent on experience.
- Performance-based bonus opportunities.
- SIMPLE Retirement Plan with 3% company match.
- 7 paid holidays, 2 weeks paid vacation annually.
- Health benefits.
Salary : $80,000 - $120,000
