Description

Position Summary: 

The Educational Case Manager is responsible for overseeing and documenting the educational information of children under Full Dependency Case Management, ensuring full compliance with state regulations. This role provides essential support to the case management team, coordinates effectively with external stakeholders, and actively contributes to the formulation of comprehensive educational plans for children in care. A primary objective of this position is to facilitate appropriate educational placements and targeted educational and developmental services that enable children to excel academically, progress through grades without setbacks, and ultimately graduate with a robust and achievable educational plan.

Essential Job Functions:

• Oversee, track, and document all educational information for children ages 5-17 in or out of home care under Full Dependency Case Management. 
• Support the Full Case Management team by facilitating accurate educational assessments, informed placement decisions, and access to tutoring and other educational services. 
• Manage and monitor systems to ensure adherence to deadlines and state regulations pertaining to educational services within the Full Dependency Case Management framework. 
• Maintain meticulous records of educational documents, including reports, transcripts, ESE evaluations, and recommendations in state systems. 
• Serve as a liaison between the Full Case Management team and external entities such as Citrus FCN, Miami Children's Courthouse Liaison Office, Miami-Dade County Public Schools, and the Early Learning Coalition of Florida. 
• Ensure that records for children ages 0-5 are consistently updated regarding eligibility for initial or renewal services through the Early Learning Coalition, maintaining compliance with ASQ requirements. 
• Provide comprehensive training to the Full Case Management team on educational guidelines and requirements as outlined by the Early Learning Coalition and ASQ. 
• Attend all necessary management and administrative meetings related to education and the Early Learning Coalition for the Full Case Management team. 
• Participate in MDT staffings with the permanency team to collaboratively discuss and refine each child's educational plan.

Qualifications

Essential Qualifications:

Certifications/Licensures:

• None.

Experience and Competencies:

• Three years of previously supervised work experience in child welfare, education or related field.
• Bilingual is preferred.
• Physical required prior to hire; paid by agency
• Expertise with the Florida Child Welfare Practice Model and knowledgeable in Child Welfare electronic system of record (FSFN or CCWIS).
• Possess strong leadership, communication, problem-solving, and decision-making skills.
• Availability to work a flexible schedule as required by the department, including nights and weekends.
• Possess a current Background Clearance Screening Letter as required by DCF.
• Valid Florida driver’s license and ability to obtain and maintain WestCare’s vehicleinsurance is required;
• The ability to identify and evaluate an individual’s strengths, barriers, problems, and needs for the development of a Wellness and Recovery Plan
• The ability to write assessments, progress notes, discharge summaries, and other consumer related data
• Knowledge of the inter-relationship among substance use, mental health, and primary care disorders
• Knowledge and application of developmental theories
• The ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life area
• The ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providers
• The ability to provide information to individuals and families concerning alcohol or other drug abuse, mental health problems, and the available services and resources
• The ability to identify the needs of a consumer that cannot be met by the counselor or agency and to assist the consumer/family to utilize the support systems and community resources available
• The ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as needed
• The ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social development
• Understanding of the relationship among mental health, substance use, physical health, and medication use on daily functioning
• Understanding and application of federal, state, local and agency confidentiality rules and professional standards of conduct
• Understanding of family dynamics, family roles, and family structure
• Understanding of professional ethics, consumer rights, and professional responsibilities
• Ability      to     communicate       appropriately       and      effectively      with      members      of     a multidisciplinary team
• Ability to organize, interpret, and communicate data in a comprehensive and effective manner
• Ability to handle multiple tasks and effectively prioritize
• Ability to network with internal and external departments and agencies
• Understands the bidirectional relationships among substance use and mental disorders and trauma
• Understands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence
• Knowledge of WestCare Mission, goals and values
• Knowledge of Incident Reporting
• Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality
• Familiarity with WestCare services and programs
• Demonstrates a high degree of dependability.
  • Maintains a good attendance record.
  • Observes working hours
  • Shows flexibility and is responsive to requests from supervisor
  • Works independently with minimal supervision
  • Exhibits characteristics of good workmanship, and integrity on the job
  • Work time is always productive
• Demonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agencies
  • Is courteous to consumers, staff, and all others.
  • Demonstrates tact at the appropriate time.
  • Cooperates with others both within and outside WestCare.
  • Works well with supervisor; accepts direction and supervision
  • Maintains a positive attitude toward work
  • Ensures and maintains a safe working environment.
    • Work area is clean and orderly.
    • Verbalizes, understands and adheres to agency safety procedures.
    • Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures
  • Presents a positive personal image
  • Dresses and maintains a professional demeanor
  • CPR Certification, First Aid Certification and an annual Tuberculosis test.
  • Ability utilize Microsoft Office Software Suite
  • Ability to provide an Affidavit of Good Moral Character
  • Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.
  • Strong leadership and team management abilities.
  • Extensive knowledge of child welfare systems, case management, and regulatory compliance.
  • Experience in program development, quality assurance, and staff supervision.
  • Excellent communication, problem-solving, and decision-making skills.
  • Ability to develop and maintain collaborative relationships with internal and external stakeholders.
  • Strong organizational and project management skills

  • Working Conditions:

  • Work is primarily performed in an office or outpatient treatment setting.
  • Some outdoor activities may be required.

  • Essential Physical and Mental Demands of the Job

    The employee must be able to perform the following essential duties and activities with or without accommodation:

    Physical Demands:

  • Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
  • Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
  • Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
  • Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
  • The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

  • Mental Demands:

  • Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
  • Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
  • Requires the ability to work under stress and in emotionally charged settings.
  • The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.

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Salary : $24